Security Analyst II - Incident Management

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Join Partner Solutions (PSI) team as a Security Analyst II – Incident Management! 

We are a passionate team, driven by innovation and the desire to push back the boundaries. Our environment is dynamic, conducive to learning and professional fulfillment. We believe in the power of transformation and are committed to constantly evolving to meet the challenges of our ever-changing world. 

What you’ll do here: 

• Support the Security Incident Response team by participating in the triage, escalation and eradication of cybersecurity incidents within established timeframes. 

• Provide second-level support as required. 

• Participate in the creation, enhancement, review and maintenance of documentation in accordance with the organization’s standards. 

• Document alert management processes for different levels of intervention. 

• Participate in initiatives to reinforce the organization's security posture (e.g., development of new surveillance and investigation cases). 

• Participate in the cybersecurity incident lifecycle, from preparation to post-mortem.  

• Help improve our defense controls. 

• Respond to user queries related to cybersecurity. 

• Participate in 24/7 support rotation in collaboration with other team members. 

What you bring to the table: 

• Three to five years of experience in information security, ideally working in a security operation center (SOC).

• Expertise in cybersecurity and information technology. 

• Knowledge of the basic principles of security incident management.

• Analytical and problem-solving skills.

• Good sense of initiative. 

• Positive attitude, team spirit and willingness to learn. 

• Ability to summarize and attention to detail. 

• Demonstrated commitment to training, self-study and maintaining technical cybersecurity skills. 

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid 

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.