Information Security Engineer II

About the Role

The Engineering team at JustAnswer is seeking a dedicated Information Security Engineer to design, implement, and enhance our security infrastructure and maturity. Collaborating with cross-functional teams, you will ensure robust system security. Your expertise in information security and cybersecurity will be vital in delivering secure solutions for clients and employees. Familiarity with AI services and leveraging AI to enhance the efficiency and quality of security operations is highly desirable.

What You’ll Do

·       Detect and respond to potential security threats, intrusions, and anomalous activities. ·       Monitor security incidents, ensuring timely resolution and documentation. ·       Manage anti-malware solutions and system alerts. ·       Develop and enforce security policies, procedures, and guidelines. ·       Conduct employee security awareness training. ·       Ensure compliance with standards like PCI-DSS 4.0 and support audits. ·       Perform vulnerability assessments and oversee remediation efforts. ·       Manage access controls and enforce the principle of least privilege. ·       Review and optimize network security controls. ·       Participate in the Security Committee and forensic investigations. ·       Implement recommendations from Security Incident Reports (SIRs). ·       Lead and manage the security team.

 

What We’re Looking For

·       Bachelor's degree in Information Security, Computer Science, or a related field. ·       Minimum 5 years of experience in information security, with a focus on PCI-DSS compliance preferred. ·       Strong knowledge of security principles, risk management, and incident response. ·       Relevant certifications (CISSP, CISM, or CISA) are a plus. ·       Excellent communication, analytical, and problem-solving skills. ·       Experience in developing and maintaining security policies and procedures. ·       Ability to work independently and collaboratively.   Good to Have ·       Experience leading SOX and PCI audits. ·       Familiarity with completing Cybersecurity Insurance questionnaires. ·       Proficiency in leveraging AI services to enhance Information Security support and operations.

 

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people.  We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 10 million customers in 196 countries by answering more than 16 million questions. Our investors are Charles Schwab, Crosslink Capital, and Glynn Capital Management. 

Why Join the Team

With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

Work Environment

JustAnswer, India has adopted a remote-first/hybrid work environment in most locations. Some teams occasionally have the option to meet in person for teaming, collaboration, or social events. With employee well-being as a top priority, where legally permissible, employees must be fully vaccinated against Covid-19 to attend these optional in-person events.

Our Commitment to Diversity

At JustAnswer, we embrace workplace diversity. We believe diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.

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