Cybersecurity PMO Director

Our PMO currently operates in a shared services model providing support staff, systems oversight, implementation, reporting, and governance for 2 of our 8 corporate operating units. The Director PMO Corporate Technology is responsible for developing and ensuring a high level of overall PMO maturity. This includes identifying gaps, creating resource plans, presenting and justifying requests, and driving initiatives to advance our overall PMO maturity. This resource will help drive our strategy through prioritization of cyber security initiatives as well as development of future org models to help maximize our ability to attract and retain top talent. This resource will report to the Sr. Director of Strategy and Planning and will present plans and roadmaps to our CISO and IT leadership teams.

In addition, this resource will ensure we are staffed with top tier talent in support of PMO activities. This includes oversight of a team of up to 19 resources. The Director PMO will be responsible for creating job descriptions, performing interviews, hiring, onboarding, termination, coaching, mentoring, conflict resolution, and problem solving. This applies to both staff and contractors. The Director PMO will maintain vendor relationships with all staff augmentation vendors used within the PMO ensuring we have access to top tier talent at all times in the markets where we talent is needed.

This resource will own the PMO suite of tools and oversee the administrators of the PPM system.  This includes application lifecycle management for the PPM tool and any other tools or reports required. 

This resource will be responsible annually for building plans and roadmaps to introduce or upgrade capabilities within the PMO. 

The Director PMO will be responsible for maintaining a persistent web publishing platform, on sharepoint and with assistance from a communications team. This resource will be responsible for all content published to our PMO SharePoint page. This includes links, news, instructional content, and all policies, procedures, or portfolio-level artifacts required to support consistency and successful outcomes for our PMO

This position will ensure consistency in the data within our portfolio as well as timeliness of health and status reporting by maintaining an audit process and holding project managers accountable for timeliness, accuracy, and completeness of updates.

This position is required to establish a collaborative framework that partners closely with key stakeholders to drive security and compliance solutions across Carnival Corporation.  Additionally, this position has overall accountability for the global portfolio management and budgeting of capital initiatives across GCS.   

Essential Functions:

• PMO Management– Responsible for all aspects of our PMO including 80M-100M in annual projects, ~19 resources, customers from 2 different Carn Corp OUs and Stakeholders from all 8 Carn Corp Ous
• PMO Transformation – Create, review, present, and execute transformational initiatives within the PMO.
• Portfolio Management – Responsible for accuracy and completeness of portfolio data from idea through to transition to run. Responsible for maintaining materials used to train staff responsible for upkeep of portfolio data. Maintains audit procedures required to validate accuracy and completeness. Maintains a catalog of training and job aids related to portfolio management systems and tools. Ensures consistent treatment of projects and adherence to our PMLC across different pillars to consistent outcomes and ensure high quality project delivery.
• Financial Management – Participates in annual financial planning process. Assists by collecting and aggregating idea/submissions which form the basis for our annual capital planning process. Support the backlog of ideas and maintain accurate and complete financial records as they make their way through our project management lifecycle and become projects. Provides CapEx support to GCS leaders for Capital Allocation Requests (CARs) submissions and expense tracking and project chargebacks. 
• Communication and Transparency – As needed, leads large, complex, risky and/or political programs.  Ensures success through excellent project management, teamwork and collaboration, prioritization and creative problem solving, risk mitigation, resource planning, and communication.  Conducts executive project reviews with IT Executives and Business Leaders. 

Qualifications:

• Bachelor’s degree in degree in Business or Project Management is required. An advance degree is highly desirable, particularly an MBA.
• Minimum of 10 years in a portfolio manager or PMO lead capacity. Experience leading global cross-functional teams a plus. Background in the Cybersecurity, IT, or Cruise Industry will be considered a big plus
• Formal training in project management is required. Candidate must have earned at least of the following:  PMP, Six Sigma or Scrum Master certifications.  Technical or cybersecurity certifications is a plus.
• Solid understanding of PMO and IT Operations
• Expert level presentation skills • Experience with Waterfall and Agile methodologies. 
• Experience with Creating and Implementing Department Processes and Procedures. 
• Prior experience with Organizational Change Management as it relates to supporting technology projects and processes.
• Experience with portfolio financial planning and accounting   
• Experience with the RFP process, vendor contracts and vendor management.
• Experience managing a large a geographically dispersed team of global resources 
• Experience operating as a shared service entity is a plus
• Excellent verbal and written communications in U.S. English. 
• Global perspective -- accustomed to doing business around the world and comfortable working with professionals with diverse cultural backgrounds.
• Self-motivated with the ability to work independently, including remotely or on ships.

Knowledge, Skills & Abilities:

• IT leader with strategic and operational expertise. 
• Must possess strong interpersonal, facilitation and consensus building skills. 
• Ability to obtain cooperation and build trust with peers and at the executive level across all brands.
• Ability to communicate effectively and persuasively with business leadership, management & peers. 
• Must possess the skills to successfully navigate the politics of a large organization. 
• Strong experience in technology planning, project planning, team leadership, as well as establishing and managing service measures to ensure organizational effectiveness.
• Strong background and experience in IT technologies and managing implementations.
• Experience supporting the whole lifecycle of applications development and implementation as well as operations support.
• Experience developing budgets, managing expenses and creating accurate forecasts.
• Ability to create PowerPoint presentations that are informative and engaging and deliver them to various audiences including executive management. 
• Experience leading a team of project managers and a large portfolio of projects. 
• Ability to review vendors' statements of work for completeness and relevance. 
• Ability to manage vendors in the execution of their statement of work and holding them accountable, anticipating/escalating if gaps or issues

Physical Demands:  Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. 

Travel: No travel

Work Conditions:  Work in a climate-controlled environment with minimal safety/health hazard potential.

This position is classified as “in-office.”  As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays.  Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. 

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.   

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: 

• Health Benefits: 
  • Cost-effective medical, dental and vision plans 
  • Employee Assistance Program and other mental health resources 
  • Additional programs include company paid term life insurance and disability coverage  
• Financial Benefits: 
  • 401(k) plan that includes a company match 
  • Employee Stock Purchase plan 
• Paid Time Off 
  • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.  
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure. 
  • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.   
• Other Benefits 
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends 
  • Personal and professional learning and development resources including tuition reimbursement  
  • On-site preschool program and wellness center at our Miami campus 

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Carnival Corporation & plc is the world’s largest leisure travel company, our mission to deliver unforgettable happiness to our gust through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. 

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