Payroll Manager

About Us The unicorn company Arctic Wolf was founded in the USA in 2012 and is a leader in security operations in an exciting and fast-growing industry - cybersecurity. Our commitment to customer and employee satisfaction, combined with a stable track record characterised by doubling our sales and employee numbers for five consecutive years, have made us an industry leader. In April 2021, we decided to expand globally with the goal of providing companies worldwide with first-class protection. Arctic Wolf is therefore a global leader in security operations, delivering the first cloud-native security operations platform to end cyber risk. Powered by threat telemetry spanning endpoint, network, and cloud sources, the Arctic Wolf® Security Operations Cloud ingests and analyses trillions of security events each week to enable critical outcomes for most security use cases.

Our mission is simple: End Cyber Risk. We’re looking for a Payroll Manager to be part of making this happen.  

Position Overview and Objective

Manager, Payroll Operations, is a key member of the Finance Accounting team responsible for leading the our payroll activities in India, including internal team and outsourced payroll service providers.

Primary Responsibilities and Duties

Manage India payroll operations, including internal team members and outsourced payroll service providers.

Oversee payroll cyclical activities for the payroll team to ensure compliance with all daily, pay frequency, month-end, quarter-end and year-end requirements.

Process and audit multiple pay-frequencies for India legal entity for all associates, ensuring timeliness and accuracy.

Establish and maintain payroll controls and payroll related procedures for SOX compliance. Proactively improve business processes, controls, and quality standards.

Ensure compliance with federal, state, local and provincial taxes and entities while working directly with the payroll service provider or tax agency to resolve tax-related issues.

Monitor federal, state, and local taxes, garnishments, and all other deductions to ensure accuracy of pay checks.

Be the payroll subject matter expert to payroll team, HR, internal customers, auditors, and primary point of contact for outsourced payroll providers.

Passionate about customer service and responsive to all payroll inquiries and escalated requests for resolution.

Coordinates and oversees payroll tax filing, payroll journal entries, general ledger reconciliation, payroll funding, payroll earnings, deductions configuration, and payroll reporting.

Ensure payroll accuracy by completing thorough reviews of payroll audit reports and making corrections as needed.

Prepares reconciliations for each payroll run and monthly reconciliations for payroll accounts and benefits

Determines payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and employer's social security, unemployment, and workers compensation payments.

Manage payroll tax liabilities. Ensure accurate and timely filing of all payroll-related taxes.

Responsible for the documentation of Standard Operating Procedure (SOPs) within the team. Respond appropriately to inquiries from all levels on a timely basis.

Responsible for process improvements, operational streamlining, and exceptional

Participate, support, and own possible transition of some payroll services from current outsource provider, back to internal team.

Assisting Finance Department with all Audit requests relating to payroll. Preparing relevant weekly, monthly, quarterly, and year-end reports for circulation to department heads.

Demonstrated ability to lead ad hoc payroll projects including establishing project plan, assigning resources, and managing to successful completion.

Exceptional partnering, problem-resolution, and customer-service skills.

Stays current with tax and payroll regulatory changes.

Proactively manage client expectations for payroll processing and execute a payroll service delivery approach that avoids conflicts and mitigates risk to service delivery and client expectations.

Act as payroll system liaison with HRIS for troubleshooting and reporting enhancements, as needed.

Performs additional responsibilities as requested to achieve business objectives.

Key Skills

Demonstrated and extensive knowledge of the end-to-end payroll function including payroll processing, retros and off-cycle payments, auditing, accounting, general ledger reconciliation, tax filing, and SOX audit controls.

Deep expertise in payroll law, tax, and garnishment processing. Comprehensive understanding of payroll tax and garnishment concepts, applicable rules, regulations, and an ability to use this knowledge to support and guide business decisions.

Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks.

Excellent analytical and problem-solving skills with exceptional attention to detail and accuracy.

Proven ability and prior experience successfully managing team remotely and sustaining high engagement.

Exceptional organisational and deadline management skills.

Comfort operating in a complex, fast-paced environment and managing simultaneous priorities and deadlines.

Excellent verbal and written communication skills that can be applied at all levels of the organisation.

Self-motivated with the ability to work well independently and collaboratively.

Advanced computers skills with specific proficiency in Microsoft Excel.

Workday HCM & Payroll preferred.

Minimum Qualifications

5 to 7 years of payroll experience

Bachelor’s degree in finance or accounting or associate degree or equivalent training and education beyond high school

Why Arctic Wolf?

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. 

Our Values

Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. 

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.  

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.

Security Requirements

• Conducts duties and responsibilities in accordance with AW’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AW business information assets.
• Must pass a criminal background check and an employment verification as a condition of employment.