Risk, Compliance & Regulatory Delivery Manager

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

It starts here. Have a global impact on the world of payments.

Paysafe is currently seeking an experienced and highly motivated Change Management Portfolio Manager to oversee and drive delivery of projects across Risk, Compliance, Regulatory space.

The role requires a person experienced in delivering Change Management Projects in a Financial Services / Fintech environment, ideally with payments experience but if not experience in implementing regulatory or risk-based projects within financial services space.

The criticality of these projects means we are looking for people with strong organisational skills, excellent attention to detail, and focus on taking a controlled and evidential approach to delivery. In addition, as a leading fintech business, experience working with Product / IT teams would be highly beneficial. You will be managing a team of project managers globally working on individual deliveries across the portfolio scope, however we also expect there to be a need for direct project management of more complex and high-profile projects.

What Paysafe stands for:

Being open and honest.

Keeping focused.

Operating with Courage.

Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here.

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

• Execution of delivery - accountable for successful delivery of Change Management portfolio on time, with clear auditable and evidence-based delivery across all projects.
• Manage portfolio delivery - ability to multitask and oversee multiple streams of work in parallel, supporting coordination of multiple projects within project management team.
• Strong stakeholder management - ability to work with Legal, InfoSec, Compliance, Risk, Business and Product teams to coordinate delivery and ensure prioritisation of demand.
• Supporting project initiation - helping form initial set of requirements, suggesting approaches and proactively supporting our stakeholders in planning delivery projects.
• Drive project delivery – secure buy-in, hold deadlines, and escalate early. Lead by example to deliver commitments on time.
• Ensure high quality governance – continuously review, assess, and improve on portfolio and project governance approaches to ensure effective evidence-based delivery across all projects.

What we’re looking for:

• Minimum 8+ years’ experience in project / programme management, primarily within Financial Services and working within Risk, Compliance or Regulatory related domain.
• Project Management Professional (PMP), PRINCE 2, or other Project Management qualification Knowledge of the Software Development Life Cycle (SDLC).
• SAFe qualification
• A strong work ethic and proven experience of driving successful time critical Regulatory Change Management Projects.
• Willingness to collaborate directly with stakeholders and eliciting requirements whilst also managing a team of project managers.
• Experience of working in a Matrix organization working across organisation divisions to ensure prioritisation and resource assignment.
• Proven influencing and negotiating skills, able to overcome challenges and resolve escalations with stakeholders up to C suite level.
• Strong leadership and organizational skills with excellent communication (written and verbal), time management, project & program planning, people, and team building skills.
• Experience in developing and executing plans, meeting deadlines, and operating under tight time constraints.

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

1. Phone screen with Recruitment.
2. Video interview with the Delivery Manager.
3. Video interview with the Hiring Manager
4. In person Final HR interview with Recruitment.

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.