Principal Advanced Authentication Workforce Engineer

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Principal Advanced Authentication Workforce Engineer to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Information Technology

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance.

How you will create an impact

As the Workforce Authentication Principal Engineer, you will provide strategic direction and leadership for AIG’s Workforce authentication program providing subject matter expertise and in-depth knowledge of authentication products, technologies, and best practices. You will work with IAM architects, IT developers, and business unit application owners to implement workforce authentication solutions that are aligned with enterprise IT strategies.

• Develop and execute a comprehensive global Workforce authentication strategy aligned with organizational goals and industry best practices.
• Design, Implement, manage and maintain Authentication solutions using the Okta products.
• Integrate business applications to the Okta workforce solution.
• Work with IT and business stakeholders to define requirements, target state processes and implementation plans.
• Provide support and guidance in solving complex authentication, authorization and integration problems.
• Subject matter expertise in developing best practices around standardized management of access controls for external users.
• Ability to lead projects through full lifecycle, including requirements gathering, architecture and design, scoping, implementation and operationalization.
• Implement Web Access Management, SSO, MFA and API security solutions for internal applications.
• Participate in defining architecture and process standards for the identity management platform; Contribute to ongoing evolution and development of IAM strategies, roadmaps and plans.
• Drive to leverage IAM product capabilities and services to maximum utilization. Assess and improve AIG IAM maturity across authentication services
• Experience in rolling out modern authentication - Multi-Factor Authentication (MFA) solutions such as Federation, Mobile Push, Biometrics, Phone-as-a-token methods, FIDO compliant MFA, OAuth, OIDC, and TOTP
• Ability to think strategically, balancing long and short-term priorities
• Work with business aligned IT managers to understand business requirements, enterprise IT standards and other considerations that influence how IAM solutions and services should perform and operate
• Work with the broader IT organizations to interpret policies and standards, ensuring policies and standards are properly followed by new and existing IAM solutions
• Ensure the Workforce authentication strategy aligns with the overall security strategy, industry trends, regulatory requirements and market expectations to ensure it allows our colleagues to serve their customers in an effective, reliable and safe way.
• Ensure Authentication platform complies with relevant security standards, regulations, and industry frameworks. Conduct regular audits and assessments.
• Establish and execute incident response plans for Workforce incidents, staying current on emerging threats and vulnerabilities, and proactively implementing risk mitigation measures.
• Develop and maintain strong relationships with business stakeholders, technology teams and vendors.
• Provide regular reporting and performance metrics to senior management on the Authentication program
• Sound knowledge and experience in Enterprise Architecture, Strategy and IT Security
• Strong understanding of cloud IAM and Customer IAM

What you'll need to succeed

Experience:

• BA/BS in Cybersecurity, Information Technology, or related field; advanced degree preferred, Computer Science, Computer Engineering or Related Field.
• 12+ years of IT experience, with 8+ years’ experience in Workforce authentication engineering and strong Okta implementation experience
• Sound knowledge and experience in Enterprise Architecture, Strategy and IT Security
• Strong understanding of cloud IAM and Customer IAM
• Relevant certifications (e.g., Okta certified, Ping Certified, Certified Information Systems Security Professional (CISSP) and/or other IT certifications) is a plus
• In-depth knowledge of Workforce authentication principles and best practices.
• Excellent leadership, communication, and collaboration skills.
• Excellent analytical skills with high attention to detail and accuracy
• Experience managing global teams that include employees and vendors.
• Experience managing vendors driving SLAs.
• Understanding of IAM relevant technical security skills, such as Identity Governance, Single Sign On and authentication, Multi-Factor Authentication, Microsoft and AD tools for Access Management and controls, Privileged access management, and AWS security
• Strong leadership skills, with the ability to inspire and motivate a team to achieve goals.
• Strong interpersonal skills, with the ability to work with many levels of management and across multiple lines of business and corporate functions
• Skilled in handling stressful situations with perseverance and professionalism.
• Excellent communication skills, both verbal and written, with the ability to articulate complex technical concepts to non-technical stakeholders.
• Strong problem-solving skills, with the ability to identify root causes and develop solutions.
• Sound understanding of regulatory requirements and standards such as NYDFS, GDPR, FISMA, PCI, HIPAA, SOX, FICA, etc.
• Ability to guide teams through complex issues and drive resolution for issues.
• Ability to build project plans, translate directives, and present project deliverables to upper management.
• Advanced understanding of the broader impact of Information Security from a business perspective

Ready to make a bigger impact? We look forward to reviewing your application.

For positions based in Jersey City, NJ, the base salary range is $126,000-$171,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: 2025 Benefits Summary .

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

IT - Information Technology

AIG Employee Services, Inc.