Unified Communications Services Engineer – Mission Critical Voice, TS/SCI with Polygraph

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

Systems Administration

Job Qualifications:

Skills:

Cisco UCS Manager, Juniper, Unified Communications

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

We are seeking highly motivated engineers with a thirst for learning, in support a geographically dispersed, state of the art systems supporting our customer’s enterprise Mission Critical Unified Communications services. Candidates with proven depth creating solutions with Cisco Unified Communications Manager, Compunetix Mission Voice Platform, Cisco/Juniper routing/switching platforms and related technologies will be positioned for success in our organization. The selected candidate will design, build, deploy, and administer large scale Mission Critical Voice networks. The engineer will provide support to multiple globally dispersed WAN connected sites. Engineers will be responsible for supporting their solutions throughout the IT project lifecycle, to include refining requirements, creating design documentation, creating installation instructions and deployment plans, and providing O&M support. Project assignments will vary based on skill level, and may include engineering geographically dispersed services, integrating services into public, private and hybrid cloud environments, and hardening the solutions to address security and SCAP compliance.

Responsibilities:

• Designs and defines system architecture for Compunetix Mission Voice Platform (MVP). To include cross site NETS and IP Spans
• Participate in launch ICE and dress rehearsals.
• Provision instruments, support call scheduling, end-point troubleshooting, real-time launch console support, and end-user training
• Tier 3 Network support of Cisco and Juniper equipment in support of Mission Critical Voice CAN/LAN/WAN
• Develop and document Mission Critical Voice SOPs for engineers and Knowledge Base articles for end-users
• Work with industry providers from other Government agencies and commercial providers to ensure seamless call performance
• Reviews completion and implementation of system additions and/or enhancements and makes recommendations to management and/or clients

Required Skills:

• Experience with Cisco Unified Call Manager
• Experience with VMware ESXI platform
• Experience with designing QoS policies over WAN
• Experience with engineering Compunetix Mission Voice Platform
• Experience with maintaining Compunetix Mission Voice Platform
• Experience with Cisco ISO
• Experience with Juniper JUNOS
• Experience with PBX is desired
• Experience building/managing servers in the AWS (Amazon Web Services) environment is desired
• Experience with managing work tasks via tools such as JIRA and ServiceNow
• System configuration based on security guidelines such as DISA STIGs
• CompTIA Security+ or similar for IAT Level II DoD 8570 certification

GDIT is Your Place:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

The likely salary range for this position is $116,450 - $157,550. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA FL Cape Canaveral

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.