Systems and Applications Monitoring Analyst - TS/SCI with Polygraph

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

Systems Administration

Job Qualifications:

Skills:

Incident Management, Monitoring Software, Monitoring Tools

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

Operations Monitoring Analyst
GDIT is seeking an individual to fill a position as a System and Application Monitoring nalyst on our team.  Individual will utilize knowledge and experience to monitor systems and applications, conduct initial troubleshooting and root cause analysis, and coordinate issue resolution with other team members. Individual will support the integration of new technologies with monitoring systems to include deployment and decommissioning of monitoring agents.

Responsibilities Include:

• Manage monitoring systems to include Microsoft System Center tool suite to include Operations Manager and related management packs, Riverbed SteelCentral products to include Aternity, and vendor specific monitoring tools to include vROps, Citrix Director, Cisco Unified Communications Manager and others as required
• Perform daily operational checks and produce status reports/briefings as required
• Perform regular performance monitoring
• Produce metric and capacity planning reports as needed to support the monitored environments
• Work with incident management and subject matter experts to troubleshoot incidents and/or provide root cause analysis as required
• Maintain monitoring documentation, diagrams and standard operating procedures as required
• Coordinate and participate in key process improvements as they relate to operations monitoring
• Identify potential trends in performance gaps and recommend modifications to the standardized work documents by using process improvement principles

Skills

• Strong problem-solving and analytical skills
• Strong written and verbal communication skills
• Must be self-directed and able to work effectively in a diverse team environment with little to no direct supervision
• Ability and desire to take ownership of tasks and responsibilities

Knowledge

• Knowledge and experience related to IT systems and technologies.
• Knowledge of common industry hardware, operating systems, monitoring software, tools and utilities, and platforms, in addition to free and open source tools.
• Knowledge of Microsoft Office products, e.g., word processing, spreadsheet, presentation, data base, project planning.

Required Qualifications

• 3 - 5 years of experience in IT industry to include familiarity with Windows
• Active Directory Services (AD, DNS, DHCP), Exchange, File Services, and Print Services
• CompTIA Security+ CE certification or another DoD 8570 IAT Level II qualification

Desired Qualifications

• Associates Degree in Information Systems or other IT related field.
• Hands-on experience in Windows systems administration
• Hands-on experience in Unix/Linux systems administration
• Hands-on experience in system monitoring utilizing MS SCOM, vROps, vCenter, Aternity or similar tools
• Hands-on experience in supporting/monitoring/maintaining virtual environments to include VMWare and Hyper-V
• Hands-on experience in supporting/monitoring/maintaining desktop virtualization technologies to include Citrix XenApp and Microsoft App-V
• Hands-on experience in supporting/monitoring/maintaining IP voice and video services

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

The likely salary range for this position is $103,700 - $140,300. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA VA Chantilly

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.