Sales Engineer

Cybereason's mission is to ‘protect it all’ – delivering unparalleled prevention, detection, investigation, and response for all endpoints: workstations, laptops, mobile devices and more.

Our cyber-defence solutions combine machine learning and AI to analyze threats, connecting huge volumes of data to reveal cyber-attacks and shut them down, as well as block intrusion of known and unknown threats. With our latest offerings, we can also seamlessly automate detection and prevention across traditional endpoints as well as mobile devices.

Since entering the Japan market in 2016, we have seen tremendous growth, now holding #1 market share. We are constantly evolving and hope to expand our team with daring individuals that never give up!

As a Sales Engineer, you will work closely with our engineering and sales teams to provide innovative cyber-threat security solutions that enhance the way our customers conduct business. Individual needed who has the skills in fostering long-term relationships with customers and partners. The individual will work as an equal partner with our sales team in matching up enterprise customers with Cybereason cyber security solutions. If you are comfortable having technical discussions with engineers and strategic business conversations with a CIO, this may be your ideal opportunity.

What you will do

• Build & foster relationships with partners and customers
• Possess presentation-ready knowledge and product expertise on all company products and services
• Perform POC, proof of Concepts on a regular basis typically from a cloud instance
• Understand the Attack life cycle and where the Cybereason solution helps and eradicates this issue
• Articulate and demonstrate Cybereason solutions, and position products and services relative to competition through presentations and/or conference call discussions to architectural groups, major lines of businesses, and C-Level executives
• During the qualifying process, confirms that Cybereason solutions meet the prospect's requirements and assists sales in technical qualification
• Actively delivers presentations at high level speaking engagements at seminars and trade shows
• Relate to a wide range of technical staff and managers in customer environments (direct sales people, management, and Director).
• Provide daily comprehensive technical support for sales and business development staff,
  on both a pre-sale and post-sale bases.
• Communicate with Product manager, Marketing and Sales on any customer feedback that can strengthen overall sales process and provide critical customer feedback for future product development requirements.
• Engage with customers daily to answer questions, resolve complaints, handle sales
  escalations, initiate follow-up on leads, and set up new account opportunities.
• Attend meetings as required with sales staff, managers, technical personnel, and others to discuss product information, sales goals, and inter-departmental coordination efforts
• Participate with Japanese colleagues to ensure Global Best Practices are shared to improve Customer Value Proposition
• Able to manage multiple customer engagements concurrently.

What we are looking for

• At least 2 years experience in a prior pre-sales experience in Endpoint Security, Enterprise Networking or IT Security solutions.
• At least 8 years experience in a technical sales environment.
• In-Depth knowledge of overall security industry trends, products and solutions, IT governance, risk management, endpoint solutions and compliance requirements.
• Prior knowledge of Endpoint Security as it relates to the Attack life Cycle.
• Ability to perform both independently and collaboratively as a strong team member
• Experience supporting and working closely with a pre-sales and sales organization
• Strategic approach to technical selling with a professional understanding of customer expectations
• Highly motivated self-starter that does not need day-to-day management
• Strong verbal and written communications skills with a focus on needs analysis,
  positioning, business justification, and closing techniques.
• Excellent presentation and demonstration skills.

More about working at Cybereason Japan

Our Tokyo and Osaka offices are open, highly supportive and fun! To support you at work, we provide flexible work-life management policies, plenty of food and drinks, paid-leave for supporting your family and health, 401k, fun monthly events such as Premium Fridays and “Lunch & Learn”, as well as career support.  You’ll have a chance to work in cooperation with a growing team of over 600 people (and growing!) with teams in Tel Aviv, Boston and other locations around the world.

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More About Cybereason:

Our culture and how we operate reflects in our shared values. Our #Defenders are individuals with diverse skill sets and backgrounds who are driven to innovate and scale with our growing organization. We are a team that strives to learn from each other, solve challenging problems, and work collaboratively toward our goal of reversing the adversary advantage.

Core Values:

• Win As One: The power of an individual is less than the power of a team.
• Ever Evolving: Change keeps us at the forefront, so we encourage it.
• Daring: To achieve the impossible, we must dare to be different.
• Obsessed with Customers: We believe gaining our customers’ trust is the most important part of what we do.
• Never Give Up: We are tenacious and resilient, and we never stop.
• UbU: We believe people can only unlock their full potential when they work somewhere that accepts who they are.

If these values resonate with you and our vision excites you, join us today and help us end cyber attacks from the endpoint to everywhere! #Defenders

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cybereason we are dedicated to building a diverse, inclusive, and authentic workplace (#uBu), so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.