Security Operations Coordinator II

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

The Enterprise Control Room (ECR) is the command center for physical security operations, proactively mitigating risks and safeguarding company assets, personnel, and brand reputation. The Enterprise Security Operations Coordinator II coordinates the processes of the ECR and is responsible for real-time monitoring of physical security, coordinating incident response and investigation, and conducting threat assessment, utilizing advanced technology and collaborating with cross-functional teams to ensure a secure environment. The ESOC-II will also perform the role of security intelligence analyst, gathering and analyzing information to further identify and assess potential threats. The ESOC-II role leads the ECR when management is unavailable, and assists with the oversight of satellite corporate security operations centers. It also performs ongoing quality assurance activities to ensure systems and staff are performing optimally.

NOTE: The hours for this will be afternoon-evening either 2p-10p OR 3p-11p. Relocation will not be extended, sponsorship is not offered.

JOB REQUIREMENTS

• Minimum of 3 years of experience in physical security operations or a related field.
• At least one year of work in a security operations center (national or global).
• Strong understanding of physical security technology and security systems
• Ability to identify and assess potential threats.
• Excellent communication, problem-solving, and decision-making skills.
• Ability to work under pressure and manage multiple priorities in a challenging environment.
• Willingness to work rotating shifts, including nights, weekends, and holidays.
• Availability for emergency and incident response (except during approved paid time off) 24 hours/7days weekly/365 days a year.
• Occasional travel to other company locations.

PREFERRED REQUIREMENTS

• Bachelor's degree in criminal justice, security management, or a related field.
• Experience in a leadership role with sound decision-making skills.
• Certifications in physical security, such as PSP, CPP, or PCI.
• Experience with intelligence gathering and analysis tools and techniques.
• Strong analytical and research skills.
• City of Chicago Fire Safety Director Certification.

NOTE:  The hours for this will be afternoon-evening either 2p-10p OR 3p-11p.  Relocation will not be extended, sponsorship is not offered.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$19.65 - $43.74