Chief Technology Officer

Company Description

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers.  We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

Job Description

Position Title: Chief Technology Officer (CTO)

Reports to: Chief Information & Digital Officer (CIDO)
Department: Digital Health & Technology

Purpose of the Position

The CTO drives Halton Healthcare’s digital transformation, ensuring modern, scalable technology solutions align with strategic priorities. This role ensures the organization’s infrastructure, security, and operational capabilities align with the organizational strategy and Digital Health & Technology Roadmap, while embodying its four core principles: Make IT Easy, Healthcare Anywhere, Digitally Empower Patients and Teams, and Redesign IT for the Next Digital Horizon. The CTO plays a key role in advancing the One Halton Healthcare vision by enabling seamless, patient-centered care through modern, scalable technology solutions.

Leading a team of approximately 40 FTEs, the CTO oversees infrastructure, cybersecurity, and Biomedical Engineering to ensure seamless integration with enterprise systems, ensuring the safe, effective management of medical devices and healthcare systems. The role also provides strategic oversight of technology-related capital planning and budgeting, supporting sustainable investments across network, telephony, infrastructure, cybersecurity, and biomedical engineering.

Key Objectives

1. Infrastructure & Service Modernization: Modernize enterprise architecture and technology services, ensuring resilience and adaptability.
2. Security & Resilience: Implement zero-trust security and risk management strategies to protect critical healthcare services and ensure continuity.
3. Strategic Leadership: Translate organizational and digital strategy into technology roadmaps that enhance system performance and care delivery.
4. Enable the One Halton Healthcare Vision: Build and maintain a scalable infrastructure that supports connected care, enhances patient access, and improves clinician workflows.
5. Champion Diversity, Equity, and Inclusion: Champion an inclusive workplace where diverse perspectives drive innovation and equitable access to technology.

Guiding Principles

All technical decisions and initiatives must advance the Digital Health & Technology Roadmap's core principles:

• Make IT Easy: Design intuitive, automated systems that reduce complexity and enable staff to focus on patient care
• Healthcare Anywhere: Build secure, reliable infrastructure that enables care delivery in any setting
• Digitally Empower Patients and Teams: Implement security and infrastructure that unlocks capabilities while protecting privacy
• Redesign IT for the Next Digital Horizon: Architect modern platforms that enable future innovation

Key Responsibilities

Strategic Leadership (40%)

• Develop and execute comprehensive technical roadmaps aligned with organizational priorities.
• Direct enterprise architects in designing scalable, secure systems that enable digital transformation.
• Partner with clinical and administrative leaders to advance innovation and technology adoption.
• Oversee technology-related capital planning and budgeting, ensuring long-term sustainability and cost-effective investments.
• Lead a team of approximately 40 FTEs, fostering a high-performance, inclusive culture.
• Provide strategic direction for Biomedical Engineering, ensuring medical devices align with the digital health ecosystem and integrate seamlessly with enterprise systems.

Technical Leadership and Engagement (25%)

• Mentor and develop next-generation technology leaders.
• Lead high-performing teams in infrastructure, security, and service delivery.
• Maintain strong relationships with clinical and operational stakeholders to align technology with patient care.
• Lead and contribute to regional partnerships shaping the future of digital health in Ontario.
• Collaborate with hospitals, health service providers, and Connected Care Halton Ontario Health Team to advance interoperability.

Cybersecurity and Risk Management (20%)

• Lead the organization's transition toward zero-trust security principles, establishing the foundation for a more resilient security posture.
• Lead risk management efforts, ensuring compliance with PHIPA, ISO-27001, NIST, and other regulatory frameworks.
• Oversee disaster recovery and business continuity plans, conducting regular readiness exercises.
• Align cybersecurity policies and response strategies with provincial and regional partners.

Technology Operations (15%)

• Ensure reliable delivery of enterprise IT infrastructure and cybersecurity services.
• Implement ITIL best practices to optimize service management and enhance system performance.
• Drive automation and self-service capabilities to improve operational efficiency.
• Define key metrics to monitor and resolve technology challenges proactively.

Key Partnerships

• Director, Digital Health: Ensure robust infrastructure to support clinical systems, electronic health records (EHRs), and patient engagement solutions.
• Chief Medical Information Officer (CMIO): Secure and optimize clinical information systems to enhance privacy, security, and usability.
• Director, Professional Practice & Chief Practice Information Officer (CPIO): Align professional practice standards with technology solutions that drive clinical excellence.

Qualifications

Education

• Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
• Certifications such as CISSP, TOGAF, CHCIO, or CISM are highly desirable.

Experience

• Required: Experience in a 24x7x365 mission-critical, high-pressure environment.
• Preferred: Experience in healthcare technology operations.
• 10+ years of IT leadership experience, with expertise in enterprise architecture, cybersecurity, and technology operations.
• Proven leadership in digital transformation and technology modernization.
• Strong experience presenting to executive committees, working groups, and hospital board members.
• Demonstrated commitment to fostering diversity, equity, and inclusion in technology leadership and solution design.

Working Conditions

• Hybrid work environment, with the flexibility to work remotely up to two days per week.
• Increased on-site presence expected during the first three months to build relationships, engage stakeholders, and gain a deep understanding of the organization’s technology ecosystem.
• On-call responsibilities are escalation-level only, requiring engagement when a leadership decision or action is required.

Additional Information

Hours: Monday to Friday, 7.5 hour days, (Hours are subject to change based on operational needs)

Salary: $70.569 to $88.211 per hour

Date posted: January 31, 2024

Internal applicants due by: February 7, 2025

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Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities.  In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare.  Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.