Cyber Security Incident Response Director

At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements.

Come join us in delivering better outcomes for our clients around the world!

What is the Global Information Security group responsible for?

Global information Security is responsible for the firm’s Cyber Security Risk program including program governance, program management, security operations, compliance, education and awareness, and risk management.

What is the Cyber Security Incident Response Director responsible for?

The Cyber Security Incident Response Director plays an integral role on Franklin Templeton’s Global Information Security team responsible for organizing, facilitating, communicating and directing global cross functional cyber response and recovery activities.

This role will interact at a senior level throughout the firm, directing and guiding response and recovery activities in coordination with Business and Crisis Response teams. In this role, organizational, communication and analytical skills are vital, as well as the ability to communicate effectively with staff and executive level leaders. This role is expected to be adept at working well with teams under pressure and compressed response timelines.

This role contributes to our Global Information Security strategic planning, maturing the firm’s cyber security business and cyber security incident response playbooks and related cyber resiliency plans. This role will collaborate within a cross-functional team environment and will interact with various groups, including Legal, Global Compliance, Data Privacy, Corporate Communications, Franklin Templeton Technologies, Business teams, third-party vendors, and internal and external customers.

What are the ongoing responsibilities of a Cyber Security Incident Response Director?

• Manage critical security events of interest and potential incident investigations, partnering with other departments as needed. Coordinate and ensure cybersecurity incidents are prioritized at all hours of the day.

• Serve as a point of escalation and incident commander.

• Proactively adjust to upcoming company changes affecting the operation to modify response processes.

• Present incident analysis and trend reporting to leadership, highlighting KPIs.

• Review events and process effectiveness and make recommendations for change.

• Plan, Participate and drive incident response tabletop exercises designed to identify gaps, improve skills, enhance communication and engage with key stakeholders.

• Oversee IR playbooks, procedures and guidelines to ensure they align with industry best practices.

• Collaborate with Legal, Compliance, Communication, Data Privacy, Technology, Security and Business teams.

• Participate in monitoring internal and external events and stay tightly aligned with infrastructure and third-party, hosted, on-premises and end-user systems.

• Review and communicate incident details from initial investigation through root cause analysis and post-mortem.

• Acts as a change agent and drives the department and business forward using effective management, analysis and strategic skills.

What ideal qualifications, skills & experience would help someone to be successful?

• Experience in leading incident or crisis response teams and communicating business risk from potential incidents or issues.

• 8+ years’ experience in a highly complex, dynamic environment with leadership responsibilities.

• Experience managing a 24x7 operational environment.

• Excellent written and verbal communication skills with users, management, technical and non-technical teams.

• Demonstrated experience leading cross functional globally distributed teams.

• Experience driving response and process improvement capabilities at scale.

• Analytical and problem-solving mindset, works calmly under pressure and with tight deadlines.

• Demonstrates effective decision-making skills.

• Bachelor's degree is preferred in Computer Science, cybersecurity or an equivalent combination of education, certification, and experience.

Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary—designed to support the whole person and to recognize their time, talents, and results. Along with base compensation, other compensation is offered such as a discretionary bonus, 401k plan, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to location, job-related knowledge, skills, and experience. At Franklin Templeton, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation. We expect the salary for this position to range between $180,000.00 - $210,000.00.

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Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

Hear more from our employees

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton.

Highlights of our benefits include:

• Three weeks paid time off the first year

• Medical, dental and vision insurance

• 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits

• Employee Stock Investment Program

• Learning and Education Assistance Program (LEAP)

• Purchase of company funds with no sales charge

• Onsite fitness center and recreation center*

• Onsite cafeteria*

*Only applicable at certain locations

Learn more about the wide range of benefits we offer at Franklin Templeton

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. 
 
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.