Sr. Security Awareness and Training Analyst

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

At Palo Alto Networks, we are on a mission to redefine what it means to be secure in today’s digital-first world. As we continue our rapid global expansion, we are seeking a passionate and experienced Senior Security Awareness and Training Analyst to lead and evolve our cybersecurity awareness and training program. This role will focus on fostering a strong security culture across the organization by designing, implementing, and managing initiatives that educate employees on cybersecurity best practices, mitigate human-related security risks, and ensure compliance with regulatory requirements.

Your Impact

As a member of our cybersecurity team, you will collaborate with cross-functional teams to create engaging and impactful content, assess training effectiveness, and proactively address emerging threats by driving behavioral change throughout the organization. You will focus your skills in the following areas: 

Program Development and Management:

• Develop engaging educational materials, including e-learning modules, videos, infographics, and newsletters, to promote cybersecurity best practices.

• Lead phishing simulation campaigns and other hands-on activities to test and reinforce awareness.

• Organize and support awareness events such as Cybersecurity Awareness Month activities, workshops, and webinars.

• Foster a culture of security by creating engaging communication campaigns using posters, emails, and interactive resources.

• Establish metrics to measure program effectiveness and identify opportunities for improvement.

• Collaboration and Engagement:

• Partner with other departments to integrate security training into onboarding and ongoing employee education programs.

• Work closely with the other Infosec teams to identify emerging threats and tailor training content accordingly.

• Act as a security culture ambassador, fostering positive engagement and support from all levels of the organization.

Compliance and Risk Mitigation:

• Ensure the program complies with legal, regulatory, and contractual requirements (e.g., GDPR, CMMC, HIPAA).

• Analyze user behavior trends, assess vulnerabilities, and provide insights to address human-related risks.

• Maintain up-to-date knowledge of cybersecurity threats and adapt training programs to address evolving risks.

Metrics and Reporting:

• Track and analyze training participation, phishing simulation results, and employee engagement metrics.

• Prepare regular reports on the effectiveness of training programs and identify areas for improvement.

• Regularly present program updates, metrics, and recommendations to senior leadership and key stakeholders.

Qualifications

Your Experience 

Education and Experience:

• Bachelor’s degree in Cybersecurity, Information Technology, Education, or a related field (or equivalent work experience).

• 5+ years of experience in security awareness, training, or a related cybersecurity role.

• Proven track record of managing and enhancing security awareness programs in a corporate or cybersecurity environment.

Skills and Competencies:

• Deep understanding of cybersecurity concepts, best practices, and risk mitigation strategies.

• Strong ability to create engaging and impactful awareness and training content tailored to diverse audiences.

• Experience with phishing simulation tools and e-learning platforms.

• Excellent communication and presentation skills, with the ability to translate complex technical topics into simple, relatable messages.

• Analytical mindset to assess training effectiveness and make data-driven decisions.

• Knowledge of relevant frameworks and standards (e.g., NIST, CIS, ISO 27001, SOC 2).

Preferred Qualifications:

• Relevant certifications, such as CISSP, CISM, CISA, or certifications in training and development (e.g., Certified Security Awareness Practitioner - CSAP).

• Experience in managing global training initiatives in a multicultural organization.

Additional Information

The Team

Serious mission, fun culture; We’re not your ordinary Information Security team.  We’re a diverse group of security professionals that embraces challenging the status quo in order to protect Palo Alto Networks and our customers.  They say it’s the people you work with that make you want to go to work and it’s true here; we love our work. 

Think about it:  Driving innovation on the Information Security team of the fastest-growing high-tech cybersecurity company is a once in a lifetime opportunity. You’ll be joined by the brightest minds in technology, and our global teams are on the front line of defense against cyberattacks. 

We’re joined by one mission – but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team that feels excitement at the prospect of a challenge and feels a thrill every time we beat the bad guys.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.