Junior SOC Analyst

Employment Type

Closing Date

Job Title

Job Summary

Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're committed to providing the best experience and delivering the best tech on the best network. This includes making Telstra a place you want to work, offering a career that grows with you and a team powered by human connection that prioritises wellbeing and choice.

The Opportunity

An excellent opportunity has become available for a highly motivated and passionate Junior SOC Analyst to join Telstra’s Cyber Security team, preferably based in Melbourne. The role operates on a 24/7 rotating shift pattern, which includes shift penalties.

As a Junior SOC Analyst, you will be responsible for monitoring security alerts, triaging security events, and analysing malware detections. You will also play a key role in investigating critical security incidents and assisting in incident response for customers of Australia’s largest telecommunications network. You will have access to cutting-edge security technology to determine if a security incident has occurred using Telstra's vast technological landscape.

All analysts are mentored from day one and supported both within the team and across the wider Cyber Security business unit. Our team does not operate on a strictly tiered model, empowering all analysts to investigate security incidents from detection to resolution, providing significant growth opportunities in this exciting role.

Please note that all candidates must be Australian citizens, hold at least a Baseline AGSVA security clearance, and be willing to obtain NV1 Security Clearance. This role requires you to hold and maintain a Negative Vetting 1 (NV1) security clearance in the future.

What We Offer

• Flex appeal: choose where, when, and how you work

• Performance-related pay

• Access to thousands of learning programs to level up your skills

• Purchased annual leave scheme

• Additional Telstra day off

• 30% off Telstra products and services

• Toolkit provided (laptop + mobile phone + plan paid for)

• Recognition of prior service for recent defence members; carry over of long service leave to Telstra

• 4 weeks paid defence leave for Defence Reserve members

What You’ll Do

Global Networks & Technology - Security & Operations is responsible for Telstra's security and operations, protecting Telstra's assets and infrastructure.

• Analyse event logs from platforms/devices to identify and triage security incidents.

• Respond to security incidents within an SLA, following the incident response process to resolve information security incidents and threats.

• Identify gaps in the SOC’s cyber capability and help remediate them, contributing to the improvement of processes and playbooks.

• Collaborate with various teams across the organisation to enhance security posture.

• Follow and contribute to the maintenance of incident response plans and related documentation to ensure consistent application and ongoing relevance.

• Support evidence collection requirements to ensure data gathered and reported is accurate and legally admissible.

• Investigate potential security threats and articulate implications on IT systems to various stakeholders for major incidents.

• Assist in the development and improvement of documentation that supports the business unit.

• Perform other tasks as directed by management from time to time.

About You

• Proven experience of 1-2 years working in a Cyber Security role – highly desirable.

• Recent IT, network, or cyber security tertiary education and/or industry qualifications.

• Understanding of SIEM technologies.

• Experience in Security Incident Management coordination and response.

• Experience or exposure to a range of cyber security tools and systems.

• Industry-recognised network or security qualification (GSEC, CCNA/CCNP, OSDA, BTL1, or other related certification).

• Programming or coding ability in commonly used languages today.

If you are looking to take the next step in your career, we want to hear from you! When you join our team, you will become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind and prioritise creating a workplace culture where everyone is safe and can thrive.

When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.