Manager - Disaster Recovery.Information Technology

Reports To: Senior Manager - Governance and Service Resilience
Division: Information Technology
Mission:

• Develop and maintain the IT disaster recovery plan  
• To coordinate the implementation of common Business Continuity/Disaster Recovery processes; to work closely with Information Technology (IT) staff to evaluate, recommend and implement approved Disaster Recovery strategy. 
• To support the overall Business Continuity Management process by ensuring that the required IT technical and services facilities can be recovered within required, and agreed, business timescales. 
• Ensuring that the Disaster Recovery facilities and services are always in ready state to sustain the business and in the event of a disaster with the same level of services and availability. 

Description:

• Performs business continuity and disaster recovery planning and analysis for medium to highly complex assignments. 
• Work with Business Continuity management to ensure that the disaster recovery (crisis management) and business continuity plans drive disaster recovery (DR) strategy and procedures. 
• Establish and maintain the overall plans for executing all DR procedures and understand their interdependencies. 
• Establish and maintain detailed DR communications and command and control plans through a change management process. 
• Work with the IT technical staff to ensure that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle. 
• Develop and understand all testing necessary for a successful DR execution. 
• Schedule and lead all DR exercises. 
• Provide ongoing feedback for risk management, mitigation, and prevention. 
• Represent disaster recovery cost requirements in the annual budgeting process. 
• Regularly report Disaster Recovery activities to upper management.
• Act as liaison for auditing and examination of disaster recovery processes. 
• Works on multiple projects as a lead on business continuity and disaster recovery planning components. 
• Serves as a subject matter expert in disaster recovery and business continuity planning 
• Develop and implement a plan to provide fail-over capacity of all mission critical servers, applications and networks from service-based execution.
• Manage and leverage IT BSC's relationship with its key vendors, including day-to-day communications and coordination. This includes the preparation and enforcement of the embedment of business continuity KPIs in IT contracts.

Education:

• Bachelor’s degree or HND in Computer Science/Engineering, Information Systems, a related field, and equivalent work experience. 
• Fluent in English  

Experience: 6-13 years of work experience, which includes: 

• Minimum of 6 years’ experience in business continuity and IT disaster recovery experience, with experience in supervising others. 
• Experience working in a medium organization 
• Possess any combination of these appropriate certifications, such as the Disaster Recovery Institute International or Business Continuity Institute, i.e., Certified Disaster Recovery Manager (PECB), BCI-Business Continuity Manager, ISO 2230 - Foundation, Lead Implementer, ITIL v4, COBIT 2019, ISO 27001, CISSP, etc. 
• Requires in-depth knowledge of business process modelling, computer platforms, networks, and proven project management skills. 
• Expert-level experience in ITIL v4 service management delivery and service support practices 
• Strong skills in the planning and conducting of regular business live testing or drills, incident management and emergency response, recovery support, and business resumption procedures. 
• Strong knowledge and understanding of business continuity and disaster recovery planning techniques and on-prem and cloud technologies, as well as the methods used in performing disaster recovery risk analyses and business impact analysis.
• Knowledge of governance, risk (and audit), and compliance management (GRC) 
• Experience in preparing, reviewing, and reporting disaster recovery metrics 
• A good understanding of available and emerging IT technologies (disaster recovery tools). 
• Experience in IT operations, specifically in areas of data recovery, backup solutions, and contingency planning 
• Experience and understanding of Infrastructure Technologies, including Windows, Unix, Virtual Machines, Hyper Converged Infrastructure,  SAN, SDN, Network and databases. 
• Possess excellent communication and presentation skills. 

We at MTN Nigeria Communications Plc (MTNN) are a purpose and value-led organization.

At MTN Nigeria, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals. 

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Then, join MTN Nigeria!

Welcome to our Y’ello family where our people are our most critical competitive assets.

If you are passionate about working for a brand that believes and invests in YOU while delivering the best value to those they serve, then THIS is the place.

Our Employee Value Proposition enables you to work with meaning, connect to develop, thrive in positivity, and grow with purpose, all-round, in all aspects to Live inspired.

It’s a great place to work!

Take that bold step and apply today!

*Eligible Females and People with Disabilities are encouraged to apply.

*MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications. 

*MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

For whistle blowing and reporting fraudulent recruitment activities, contact us via MTNN.ForensicServices@mtn.com

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