Joint Security Operations Center Specialist

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Joint Security Operations Center (JSOC) Specialist do at Fiserv? The Joint Security Operations Center is responsible for monitoring global risks (i.e., natural disasters, utility outages, fires, accidents, etc.) that could pose a threat to Fiserv associates, facilities, operations, and/or clients. Successful specialists can work in a fast-paced, ever-changing environment to identify and review these risks. Once reviewed, you are tasked with quickly composing situational briefings that meet high level expectations in clarity and conciseness as JSOC reporting is used to aid decision making from senior business and security leaders, facilities management, and senior executives.

What you will do:

• Work in a state-of-the-art Joint Security Operations Center, leveraging industry-leading intelligence tools to proactively support teams across Physical Security, Facilities, Executive Protection, and Geopolitical Affairs.
• Become a subject matter expert on emerging threats and the technology to help identify those threats.
• Monitor and identify global risks that could impact Fiserv interests.
• Provide intelligence to key decision makers across various business units to help drive positive results.
• Help monitor Executive Travel and regular business travel by providing security and safety briefings.
• Actively support incident response and crisis management support.
• Support additional tasks such as reporting on data privacy, fraud, health and safety, and suspicious activity incidents.
• Monitor access to Fiserv facilities as well as various alarm and security systems.

What you will need to have:

• 3-5 years of an equivalent combination of educational background, related experience and/or military experience.
• Bachelor’s degree.

What would be great to have:

• Veterans, military spouses, or active reserve status.
• Experience using tools such as Everbridge, ArcGIS, or Dataminr.
• Familiarity with MS Office Suite and Open-Source Intelligence Tools (OSINT).

Important information about this role:

• We are better together. This role is fully on-site.
• The JSOC is a 24/7/365 operations with three, eight-hour shifts Monday-Friday and two, twelve-hour shifts Saturday-Sunday.
• Fiserv maintains cyber and network security teams that assess and mitigate those risks, these are outside the role of the JSOC specialist.

#LI-JF1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.