Information Security Engineer - Identity & Access Management (IAM)

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Read more about Our Story here.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person.

About the Role

The opportunity is to develop and deliver your engineering  skills within the Cyber security group, we recognise that an individual's professional development, strengths and preferences will change over time and so will the demands and opportunities within the bank.

We value people being engaged and caring about customers, caring about the code they write or the  business systems and processes they develop to make Starling secure. 

Responsibilities

• Design and implement identity solutions across both a variety of SaaS and bespoke identity tooling
• Enable and continuously improve the automation of processes within the wider identity and access management team leading to effective, timely and scalable operations..
• Ensure technical development within identity and access management is aligned to wider system development life cycle and operating procedures.
• Ensure identity and access management development and automation is clearly documented providing knowledge share to the wider security team as appropriate.
• Maintain identity and access management solutions and capabilities.
• Participate in the evaluation of new solutions and improvements to existing capabilities; identify and propose practicable proportionate improvements.
• Collaborate with engineering and business teams to facilitate delivery, including:
• Input and guidance to security related technical architecture and design decisions.
• Code review of features and critical security components.

• Contribute and support during incidents, ensuring the Incident Management processes are followed including post-incident reviews and reporting.
• Acting as Engineering liaison, providing SME knowledge on identity and access management solutions during an incident. 
• Advising on remediation of security issues and processes to address root causes.
• Continually develop and maintain knowledge and expertise on the Bank proprietary systems, security model and wider security best practices.
• Provide advanced troubleshooting as well as disaster recovery planning and tests
• Provide training, guidance and mentorship for other team members.
• Stay abreast of current industry trends relevant to the business and cybersecurity.

• Participate in cyber security team hiring procedures as required.

Requirements

We’re open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications.

Your Skills

• Experience of design and delivery related to an Identity Management System, e.g. Okta, Entra ID, Ping, etc.
• Experience with automation and developer tooling (CI/CD) 
• Experience with Infrastructure as Code (IaC) using tools such as Terraform
• Strong identity knowledge, including authentication protocols, Identity Lifecycle Management, Privileged Access Management, Role Based Access Control and Identity Governance.
• Excellent verbal and written communication skills.

Essential Background

• Promote cyber security standards, procedures & guidelines, and best practices outside the security functions.
• Strong communication and interpersonal skills including the ability to explain complex security concepts to technical and non-technical audiences.
• Understanding of cyber security controls across different technology architectures including cloud (AWS, GCP)
• Design, development (including scripting and configuration) and continuous improvement of security solutions.
• Security development lifecycle and deployment.
• Champion efforts to secure business processes and data through collaboration
• Understanding and awareness of security principles including privileged access, role based access technologies and approaches.
• Innovation mindset and enjoy problem solving.
• Be self motivated and want to continue to learn and develop and challenge.
• Programming skills e.g. Go, Python, Java.
• Engage with the broader security community within and external to the organisation.

Desirable

• Experience within or across Identify/Detect/Protect/Recover/Respond or Governance NIST Domains.
• Experience with security control frameworks such as NIST CSF, CIS benchmarks, ISO27001, and SOC2

Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• First stage with the IAM Team Lead
• Second stage with additional members of the IAM team
• Final stage with Infosec Director and CISO

Benefits

• 33 days holiday (including public holidays, which you can take when it works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. 

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.