Support Manager – Cyber Security

At FNZ, our purpose is to make wealth management more accessible, bringing easier, fairer and more inclusive solutions to people worldwide. Here in the Global Cyber & Information Security team, we are on a mission to embed cyber resilience across FNZ, protecting the platforms that support investment solutions for over 20 million people. 

We are seeking a highly organized and proactive Support Manager to work closely with the Chief Information Security Officer (CISO) and provide executive support in managing key operational and strategic security support functions. 

Your primary focus will be on defining metrics, coordinating MI and reporting, facilitating security meeting, and resource management as well as capacity planning.  

You will play a crucial role in streamlining reporting processes, ensuring timely and efficient meeting management, and facilitating effective communication between the CISO and various stakeholders.  

You will have experience in regulated financial services across different regions and jurisdictions. You will have previous experience of complex, rapidly changing environments. You will be able to rapidly identify areas of improvement and make changes for the good of the security function

Responsibilities :

• Reporting & Documentation: 

  • Prepare, security reports, dashboards, and executive summaries for senior leadership and stakeholders 

  • Ensure the accuracy and timeliness of security metrics (KPI, KRM, MI), risk assessments, and compliance updates 

  • Work closely with security leaders to ensure timely input to reporting and metrics 

  • Assist in compiling data and insights for board presentations and regulatory compliance reports 

  • Maintain schedule for timely delivery of CISO dashboard and respective security reports in alignment with Board/Committees schedules 

  Meeting Management: 

  • Prepare content for security meetings including Team Townhalls, regular Security Leadership Team (LT) meetings, Cyber Resilience and Security Governance Council, and other security governance bodies 

  • Schedule, coordinate, and facilitate meetings, ensuring alignment with CISO’s strategic priorities 

  • Prepare agendas, briefing materials, and action item trackers for Security Leadership meetings, security councils, committees, audit points, client and regulatory discussions 

  • Document meeting minutes, follow up on action items, and ensure timely resolution of outstanding tasks 

  Strategic Coordination & Communication: 

  • Act as a liaison between the CISO and internal/external stakeholders to ensure clear and effective communication 

  • Support in coordinating cybersecurity initiatives across business units and tracking their progress 

  • Assist CISO and Security Awareness Lead in the preparation of cybersecurity awareness and training materials 

  • Support the CISO in managing executive-level correspondence and presentations 

  • Provide support in resource management, planning and capacity management, and budget management to ensure the efficient allocation of security resources 

Experience required:

• • Experience in executive support, project management, cybersecurity, or a related role with strong preference for expierience in cybersecurity governance, risk, and compliance (GRC) reporting 

  • Track records in defining and maintaing security metrics including KPIs, KRIs   

  • Exceptional organizational and communication skills with attention to detail 

  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data visualization tools 

  • Ability to handle confidential information with discretion and professionalism. 

  • Ability to prioritize, multitask and work under pressure in a fast-paced environment 

  • Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organization 

  • Understanding of cybersecurity principles, risk management, compliance frameworks and regulatory requirements impacting security 

  • Knowledge of cybersecurity frameworks, standards, and best practices (e.g., NIST CSF, ISO 27001, CIS Controls) 

  • Understanding of cyber operations, threat landscape and security technologies  

  • Excellent spoken and written English 

About FNZ Culture 

Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork. 

That’s why we value the strength and diversity of thought in our global team. 

The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world. 

Customer obsessed for the long-term Think big and make an impact Act now and own it all the way Challenge, commit and win together 

Read more about The FNZ Way and our values: www.fnz.com/culture 

About FNZ 

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.  

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.  

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA). 

Together with our customers, we help over 20 million people from all wealth segments to invest in their future. 

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.