Capability Lead(Operational Risk & Resilience)

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented OR&R Capability Lead to join Operational Risk & Resilience (OR&R) team in Newport Beach, CA.  This role is on-site. You’ll work at our state-of-the-art Newport Beach headquarters.

As a Capability Lead II you’ll move Pacific Life, and your career, forward by supporting our 1st line of Defense business owners in managing their risk in support of achieving their objectives. You will fill an existing role in the Enterprise Functions division. Your colleagues will include other Services Leads and fellow Capability Leads carrying responsibilities out in line with OR&R service delivery model. This position will report into the AVP, O&R Service Lead supporting Enterprise Functions.

How you’ll help move us forward:

• Execute on key operational risk programs and initiatives
• Collaborate with stakeholders across the enterprise to further develop and strengthen the operational risk framework
• Provide clear and concise verbal and written recommendations and guidance to peers on matters of operational risk management
• Stay apprised of industry trends and regulatory best practices with respect to risk management and control frameworks
• This role requires an energetic self-starter that can partner with a wide variety of colleagues across the enterprise. Ability to execute on change management initiatives is necessary for this role.

The experience you bring:

• Bachelor’s degree and 8+ years of relevant experience working in operational risk, a control function (e.g., Compliance, or Audit), or in change management capacity regarding risk/control initiatives
• Experience across multiple risk programs (e.g. cybersecurity, third party, IT, people, talent, and program/project). 
• Experience in operational risk management activities supporting Investments, Treasury and Finance, Human Resources, and actuarial business functions
• Ability to present with impact and build consensus
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment with a focus on delivery
• Experience using tools like Archer’s IRP, MS Visio, Excel
• Excellent problem solving, root cause analysis, critical and strategic thinking skills
• Change management experience, including project management

What makes you stand out:

• Quick learner who can thrive working as part as a cross-regional team and individually
• Ability to highlight key risks and evaluate effectiveness of controls
• Certifications: CISSP or equivalent security certification(s) is preferred, including operational risk management certifications, e.g., ORM or similar equivalent
• Experience supporting 1st LoD in maintaining Risk Control Self-Assessments (RCSAs), Key Risk Indicators (KRIs), and Issues Management.
• Experience developing or walking business stakeholder through process/data flows via MS Visio
• Experience working within the insurance and financial services industry, and related corporate shared service areas

You can be who you are.

People come first here. We’re committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

Benefits start Day 1.

Your wellbeing is important. We’re committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation.

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Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.