Electronically Stored Information Compliance Technician (ISA I Option S)

​Agency: Department of Innovation and Technology
Class Title: INFORMATION SYSTEMS ANALYST I - 21165 
Skill Option: System Services - Information Technology 
Bilingual Option: None 

Posting Date: 02/10/2025
Closing Date/Time: 02/25/2025
Salary: Anticipated Starting Salary $6,688 monthly; Full Range: $6,688-$9,745 monthly
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC063

 

 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution.

Posting Identification Number  44661 

 

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as an Electronically Stored Information (ESI) Compliance Technician performing specialized professional and advisory functions on behalf of the mandated State of Illinois enterprise ESI fulfillment system for Freedom of Information Act (FOIA) requests, investigatory requests, subpoenas, and other related requests. In this role you will provide support and system analysis, ESI request fulfillment; create and maintain documentation of DoIT ESI departmental processes, training and metrics. In addition, you will assist with the Enterprise Vault and Discovery Accelerator System email journaling and archiving. If you possess these knowledges, skills, abilities and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• 10-25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

 

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

 

 

Due to updates to the Information Systems Analyst I class specification, legacy grades and/or applicant validations completed prior to 6/1/2020, are no longer valid. All applications will be validated against the updated Information Systems Analyst I class specification

 

Why Work for Illinois?

 

 

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
 

 

Essential Functions

⦁    Under general direction, serves as an Electronically Stored Information (ESI) Compliance Technician performing difficult and specialized professional work assignments for the Department of Innovation & Technology (DoIT).
⦁    Assists with administrative support of the enterprise email vaulting system.
⦁    Collaborates with staff to create and maintain DoIT ESI departmental processes, training, and metrics documentation.
⦁    Keeps abreast of new developments in the information technology field by continuing education through meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures. 
⦁    Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above
 

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to four (4) years college with course work in computer science or directly related fields.
• Requires one (1) year of professional experience in Systems Services or a related Information Technology field. 
   

Specialized Skills

•     Requires one (1) year of professional experience fulfilling ESI requests related to and FOIA statutes and policies.
•     Requires one (1) year of professional experience performing administrative support using email eDiscovery and email archiving software systems.
•     Requires one (1) year of professional experience gathering data for analysis and metrics reporting using data analysis tools such as Microsoft Excel.
•     Requires one (1) year of professional experience configuring and managing email journaling, ensuring email retention and compliance policies are adhered to.
   

Preferred Qualifications

•     One (1) year of professional experience fulfilling ESI requests related to and FOIA statutes and policies.
•     One (1) year of professional experience performing administrative support using email eDiscovery and email archiving software systems.
•     One (1) year of professional experience gathering data for analysis and metrics reporting using data analysis tools such as Microsoft Excel.
•     One (1) year of professional experience configuring and managing email journaling, ensuring email retention and compliance policies are adhered to.
•     Ability to analyze and diagnose system issues and coordinate efforts to resolve. 
•     Ability to analyze data logically and exercise sound judgement in defining and evaluating problems of an operational or procedural nature.
•     Ability to gain and maintain effective working relationships with associates, vendors, clients, and others.
•     Developed verbal and written communication skills to present information to others with clarity and precision.
   

Conditions of Employment

NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position. 

• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with the State of Illinois.
• Requires the ability to pass a position specific, agency required background check.
• Requires self-disclosure of criminal history.
• Requires the ability to travel in the performance of duties. 
• Requires the ability to work outside of normal business hours to meet deadlines.
• Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone and any other required equipment or devices.
• Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
• Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. 

The conditions of employment listed are incorporated and/or related to any duties included in the position description.

Work Hours: 8:30 am - 5:00 pm Monday - Friday

Work Location: 201 W Adams St, Springfield, Illinois, 62704-1874

Agency Contact: Lorna Bock

Email: Lorna.A.Bock@illinois.gov

Posting Group: Science, Technology, Engineering & Mathematics

 

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

 

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com