IAM Solutions Delivery Analyst (Cloud exp)

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary:

Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities and operates a global security operations center that monitors, detects and responds to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. 

What you can expect in Identity & Access Management:

In today’s highly connected world, managing and securing the identity of users is essential to the safety and success of our workforce. The Identity & Access Management (IAM) team works within Global Information Services (GIS) and in close participation with all other LOB teams as well as second and third line of defense partners. This role is highly visible and requires frequent interaction with senior management and key stakeholders. Are you passionate about the latest IT technologies and thrive in a fast-paced international environment? In a typical day, you may work with other team members on the book of work, operational concerns, or risk items. You will help overcome obstacles and maintain good relationships with key stakeholders across The Bank to ensure timely and effective delivery. We offer you the opportunity to collaborate with passionate competent people, experts in their field. We thrive on being challenged and everything we do is anchored in managing risk for The Bank.

The IAM Solutions Delivery Analyst on the Identity and Access Management team will execute on strategy, planning, design, communication, and delivery of portfolio projects. The initiatives are large projects focused on the transformation of IAM as a business, and the reduction of identity and access risk for the Bank. The person in this role will, for the initiative(s), work closely with the product, architecture, and engineering teams, project managers, analysts, and operations teams and partnering with stakeholders across the LOBs, and GIS leadership. Working as an individual contributor, the Solutions Delivery Analyst will have responsibility for managing the delivery of the initiative benefits and addressing issues and risks as they are identified across the IAM capabilities.

The individual in this role will participate and lead technology teams that research, engineer, develop, implement, communicate, monitor, and maintain key IAM solutions. You will utilize your in-depth technical and product knowledge as well as experience defining new business requirements to influence design and ensure secure solutions that meet the organization’s needs. Experience with managing identities in the Public Cloud and Privileged Access is preferred for this role.

Responsibilities will include but not limited to:

• Subject Matter Expert for the products, solutions and capabilities that comprise our capability model.

• Provide technical guidance on solution delivery as well as assist other on-going engagements for resolving critical issues.

• Lead design and implementation of complex enhancements or On-board / integrate new applications effort.

• Work with technology vendors as appropriate to resolve product issues, technology evaluations, and design reviews.

• Capture and translate new requirements into operational and engineering goals.

• Participate in continuous improvement initiatives, identify ways to improve delivery to increase efficiencies.

• Meet demands of managing multiple work streams, communicating effectively with senior technology and business leadership, and demonstrate experience leading large and complex projects and global programs.

• Assess and advise project management implications throughout projects' timelines, including development of strategies, readiness assessment, and development of training and communications.

• Articulate technical and business issues and solutions effectively to business or technical staff across organizational layers.

Required Qualifications:

• 5+ years’ experience driving complex IAM projects and programs for large enterprises.

• 3-5 years’ experience implementing IAM Cloud solutions, controls, and capabilities.

• Excellent organizational skills, able to manage multiple work streams across several programs simultaneously and respond to rapidly changing demands.

• Experience working with frequently utilized IAM vendor solutions such as SailPoint, ForgeRock, Ping, Okta, Varonis, CyberArk and Hashicorp, AKV, Entra, etc. in large enterprises.

• Knowledge of cloud platforms (AWS, Azure, GCP etc.) and experience in deploying and managing IAM solutions on cloud platforms (AWS is preferred.)

Desired Qualifications:

• Broad technical knowledge of IAM lifecycle, ecosystem, and enterprise scale products.

• Experience in the deployment of multi-factor authentication, role and attribute-based access control, and other strong authentication methods and solutions.

• Hands-on experience with IAM products and particularly on Ping suite of products (Ping Access, Ping Federate and PingID) and federation concepts.

• Strong technical knowledge of authentication and authorization protocols: OIDC, SAML, XACML, LDAP, OAuth, OpenID.

• Large enterprise experience working with privileged access and secrets management products such as CyberArk, Hashicorp, Delinea, BeyondTrust.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842), US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)

Pay and benefits information

Pay range

$76,500.00 - $136,400.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.