Business Office Ops & Security Champion

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are looking for an Ops & Security Champion to work with the IT+Lab Business Office Support and Services (BOSS) team who will assist with technical activities in projects and act as a technical advisor and Security Champion.

What you'll do here: 

• Act as an advisor to the BOSS squad supporting with technical and security requirements during product assessments

• Provide specialized Project support with External SAAS Solutions integrations to IFC internal infrastructure following company architecture and security standards

• Assist the Project Managers with technical Vendor discussions, work estimation and implementation activities in collaboration with project SMEs.

•  Assesses, proposes and implements methods for evaluating systems and integrating them to IFC ecosystem.

• Act as the Security Champion and Security control owner of SAAS solutions supported by the team, coordinates security remediations and provide executive updates on progress

• Acquire technical knowledge of deployed SAAS solutions to be able to support operationally

• Creates and maintain required technical documentation (SOP, Technical Diagrams, Audit findings, etc)

• Monitor progress and assist incident management team as an IT Partner 2nd level of support to guarantee complete resolution of problems

• Assist in the training and transfer of knowledge or specialized skills to other team members when required.

• Build and maintain excellent interdepartmental collaborative working relationships.

• Embrace change, support vision, direction and collaboration with team members.

• Willing to work evenings and/or weekends when required and on exception basis

• Willing to obtain cybersecurity certifications. Ie:

  • Short term:  (ISC)2’s Entry Level Cybersecurity Certificate (“CC”) &  CompTia Security+

  • Long term (3-5 years): obtain at least one of CRISC, CISA, CISM, CISSP

What you bring to the table:

• University degree/College diploma in related field or any combination of equivalent education and experience.

• 5 years experience in IT, working in the context of project delivery and system integration

• A sound understanding of solution integration to internal networks, platforms, products and tools, and how these interact, how they deliver services to end users, and how they relate existing measurements and indicators. Ie: External SAAS Solutions

• Strong problem-solving capabilities and can work quickly and maintain a methodical and calm approach while working under stressful situations.

• Demonstrated leadership and coordination skills combined with the ability to respond promptly, thoughtfully and effectively to changing priorities and situations

• Capacity to influence outcomes, attain results, drive issues to closure, set high standards of performance and pursue challenging goals.

• Bilingual (French and English): Need to interact on a regular basis with an English-speaking clientele and colleagues across the country. 

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid 

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.