IAM Security Analyst

Job Description

Alimentation Couche-Tard Inc., (ACT) is a global Fortune 200 company. A leader in the convenience store and fuel space, it has footprint across 16,800 stores in 31 countries, serving more than 9 million customers each day.

The hired candidate will partner with multiple departments, including stakeholders on Global/ Regional/ National/ Local scale within Global Security & Risk Management function, Global Marketing, Merchandising, Global Technology, and Business Units.

About the role

The IAM Security Analyst is responsible for incident management, service request fulfilment, change management, onboarding and offboarding user accounts, troubleshooting, and other administrative activities related to operations and projects & required to support team in MST Hours.

Roles & Responsibilities

Identity and Access Management

• Under the direction of the Information Security IAM management and leadership you will maintain, evaluate, monitor, and strengthen the adoption of identity practices, standards, and controls

• The IAM Security Analyst will execute and maintain existing User Access Review (UAR) control processes, associated quality assurance and review processes, and identify continual operational enhancements

• The IAM Security Analyst will also operate at multiple levels within the organization, participating in IAM projects/activities, risk assessments, IT general control (ITGC) SOX and other IAM actions

• In addition, the IAM Analyst will work with IT application and database owners, infrastructure, IAM engineering, business stakeholders, and departments to identify and recommend solutions to Identity and Access Management-related issues and provide expertise surrounding a broad range of IAM duties

• Maintain detailed records of access permissions, changes, and access reviews

• Partner with application owners and leaders to address business and technical issues involved in deploying, governing, and extending identity services

• Perform requirements gathering for automation

• Assist in the onboarding/offboarding of applications into the Identity Management tool

Job Requirements

Education

• PG/bachelor’s degree required in computer science or its equivalent

Relevant Experience

• 3 plus years for IAM Security Analyst

• Relevant experience in handling complex technical support issues in an enterprise environment

• Experience identifying, evaluating, recommending, and implementing processes, procedures, and tools to enhance existing capabilities and ensure a cycle of continuous improvement

• Understanding of IAM Governance, Administration and Identity lifecycle management

• In-depth knowledge of modern security concepts and how to apply them

Behavioural Skills

• Delivery Excellence

• Business disposition

• Social intelligence

• Innovation and agility

Knowledge

• Advance understanding of networking systems, cyber security vulnerabilities, exploits, and attacks.

• Must be able to effectively communicate (verbal and written) with people with a wide range of skills, experience, cultures, and capabilities, clearly describing solutions to computer problems in a way that nontechnical users can understand.

• General understanding of IT principles and governance frameworks, such as ITIL foundation concept

• Strong understanding of directory services (LDAP, Active Directory, Microsoft Entra, AWS, etc.)

• Proficient in at least one scripting language (Python, PowerShell)

• Experience with IAM tools (Okta, SecZetta, Oracle Identity Manager)

• Experience with Application Programming Interfaces (API) and development platforms (Postman)

• Experience with ServiceNow and incident management

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