Senior NetOps System Administrator (Hybrid, Weekends 0800 – 2000 plus two 8 hour week)

Company Overview

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide. 

Cole Engineering Services (CESI), a By Light company, is recognized as a premier provider of modeling and simulation (M&S) training solutions to the Federal Government and industry. Since 2004, CESI has been at the forefront of developing, maintaining, and integrating simulation-based training, serious gaming, technical services, training and other support in live, virtual, constructive, and gaming (LVCG) domains.  CESI also designs, builds and runs infrastructure, platforms, applications and processes that enable cyber training for the integrated multi-domain force. Our vision is to become a worldwide full spectrum LVCG and cyber training/analysis developer, integrator and services provider.

The Orlando Sentinel has recognized CESI as a top workplace every year since 2019 and by The USA Today as a top workplace for the past two years.

Position Overview

Hours for this position are as follows:

Saturday & Sunday: 0600-1800; Two weekday shifts 0800-2000

This position is located in Annapolis, MD and Hybrid.

We are looking for a Senior NetOps System Administrator at the Joint Cyber Training Enterprise (JCTE) who will contribute subject matter expertise to enhance network/system stability and analytics, while advancing NetOps maturity. The successful candidate will be proficient across a wide range of IT and cybersecurity products, tools, architectures, and implementations, utilizing this expertise to provide detailed reporting and monitoring of system resource utilization for individual and large-scale collective training.  Collaboration with customers and third-party organizations is crucial, and the candidate should be adept at responding to ad-hoc technical requirements while managing priorities across the enterprise. The ability to thrive in high-pressure situations is essential..

Responsibilities

• Day-to-day network performance monitoring.
• Collect & analyze metrics and trending data, develops data standards, policies, and procedures.
• Analyzes data sources, assesses validity, and provides actionable recommendations.

Required Experience/Qualifications

• Bachelor's degree in a technical discipline such as IT, computer science, systems or software engineering from an accredited college or university. (5 years’ experience in lieu of degree)
• 6+ years of directly related experience supporting help desk operations.
• Two to five years of analytics tools such as Metabase and Grafana.Experience with VMware, Net App, and RedHat Linux (RHEL).
• Two to five years' experience in technical support and quality assurance for platform resources and services.
• DoD 8570 IAT Level II or greater certification such as Security+, CCNA, CISSP or other equivalent certification within six months of hire.
• Self-starter in a fast-paced environment, collaborating with engineers of varying skills and experience levels.
• Effective written and oral communication with leadership on both business and technical aspects.

Preferred Experience/Qualifications

• Problem-solving skills for resolving technical issues across diverse integrated software and hardware platforms.
• Experience with database and model design and segmentation techniques.
• Proficiency in generating queries and reports, utilizing data analysis tools such as Excel, Meta Base, and SPSS.
• Strong ability to prioritize multiple tasks, projects, and demands.
• Effective communication with vendors, users, customers, and developers to comprehend needs and operational requirements changes impacting the production environment.
• Proven success in a collaborative, team-oriented environment

Special Requirements/Security Clearance

• Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance

Salary Range

Salary Minimum: $118,000

Salary Maximum: $148,000

The annual base salary provided is a guideline for this position and is not a guarantee of compensation or salary. When extending an offer, By Light also considers other variables such as (but not limited to) work experience, education, training, skill set, internal peer equity, clearance level, and market conditions. In addition, By Light provides an extensive selection of benefits and offerings to our employees.