Director, Advanced Computing

Type of Appointment: Full-Time, Management Personnel Plan (MPP II)

Anticipated Hiring Range: $129,996 - $141,120 annually (Commensurate with qualifications and experience)

Work Hours: Monday – Friday 8:00 am-5:00 pm

Benefits Include: (15) Paid Holidays, up to (24) Paid Vacation Days, Comprehensive Health, Dental, and Vision Benefits, CalPERS Pension Plan, Read the CSU's Comprehensive Benefits Package 

Recruitment Closing Date: Open Until Filled

Application First Review Date: February 26th 2025

THE DEPARTMENT:
The Division for Information Technology & Institutional Planning (IT&IP) partners with the campus community to deliver innovative and strategic technology solutions that drive the university’s mission, bolster its unique polytechnic identity, and support the learn-by-doing educational approach. By leveraging collective expertise, fostering collaboration across divisions, and embracing continuous learning, we aim to enhance the student experience and support their success.

Our vision is to be a pioneering technology leader in higher education. We are committed to offering essential services and emerging technologies that simplify and improve access to knowledge and learning, promote equity and inclusion, and increase student success. Our goal is to equip tomorrow’s leaders with the skills necessary for the future.

DUTIES AND RESPONSIBILITIES:

Operations

• Lead the operational support for the central High Performance Cluster (on premise and cloud) including; operations, student staffing support, requirements gathering, review of proposals, implementation, and project based efforts.
• Assist with the GIS operational requirements.
• Lead the Student Datacenter and Student Security Operations Center.
• Lead additional operations that evolve as the advanced computing department implements additional initiatives.

Initiatives

• Provide subject matter expertise related to advanced computing.
• Provide recommendations for meeting research requirements as it relates to computing.
• Provide subject matter expertise for initiatives related to research computing, data storage, and data protection.
• Coordinate and align advanced computing practices and compliance requirements through department and campus partnerships, training, and documentation.
• Collaborate with campus IT and functional departments to assess, design, develop and implement research computing systems for faculty staff and student environments.
• Participate as a member of the IT change control process.
• Contribute to campus & CSU security & risk assessments, audits & reports.

Reporting & Communications

• Build and maintains an effective evidence and metrics-based culture to measure program and process effectiveness.
• Provide status reporting to all levels of management.
• Maintains a broad knowledge base on the latest academic research trends related to job duties.
• Raises operational, project, or initiative related concerns to the Chief Technology Officer, or other members of the IT&IP leadership as appropriate.
• Participates in teams and contributes to the development and maintenance of advanced computing initiatives and operations for the campus community.
• Participates in teams and shares knowledge with other IT&IP team members and the campus community through cross-training, presentations, etc.
• Promotes awareness of IT&IP advanced computing, working with IT and campus management.
• Demonstrates ongoing and self-motivated pursuit to enhance knowledge and skills (both technical and non-technical) through formal and informal trainings, conferences/events, informal learning plans, professional memberships, etc.

Supervision/Leadership 

• Serve as a member of the IT&IP Leadership Team and contributes to regularly scheduled management meetings.
• Works in collaboration with other IT&IP leaders on the division's strategic planning initiatives, projects and related assignments.
• Supports and coordinates various advanced computing operational responsibilities.
• Represents IT&IP in various campus committees and venues, leveraging them as additional input sources for planning and feedback.
• Works with faculty, staff and students on advanced computing initiatives and partnerships (grants, cyber fair, etc.)
• Promote professional development of department staff through cross training, vendor/application specific conferences/courses.
• Lead the department in the assessment and development of procedures that reflect continuous improvement.
• Works in collaboration with other IT&IP leaders to draft and formalized CPP and IT&IP policy and procedures in a collaborative environment.
• Recruits, supervises, trains, and leads one technical staff and a team of student employees in support of advanced computing operations.

QUALIFICATIONS:

• Bachelor's Degree - In Computer Science, Computer Information Systems, Information Systems, Engineering or a related field with five years full-time relevant experience Or Twelve years of relevant full-time experience. (Associate Degree does not substitute for experience in this classification.)
• DL NUMBER - Driver License, Valid and in State
• Minimum of five years postgraduate, professional level and progressively responsible experience working with information technology, complex information systems, providing demonstrated experience in system administration, network management, and/or information security (requires twelve year experience without a bachelor level degree in Computer Science or a related field.)
• Ability to quickly and accurately aggregate, analyze, and review large volumes of technical and non-technical information to support research computing requirements.
• Ability to analyze complex situations such as personnel, operational, and technical issues and to develop and work with others to implement improvements and new systems to support academic research computing needs.
• Ability to understand requirements from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions;
• Ability to understand and interpret technical information and communicate technical information to vendors and end users with different level of technical expertise.
• Familiarity with IT audit, compliance or security risk assessment, policy management, or compliance programs.
• Familiarity with regulatory requirements, standards, guidelines such as PCI DSS, CLETS/JDIC, HIPAA, GLBA, Red Flag Rule, GDPR, FERPA, OWASP, Section 508 of the Rehabilitation Act, WCAG, WAI-ARIA, etc.
• Familiarity with control frameworks such as MITRE ATT&CK, NIST, COBIT, ISO27001, ITIL
• Demonstrated consultative, interpersonal and communications skills required to work with diverse technical and non-technical audiences to develop and promote high-performing teams, partnerships, inclusivity, and transparency with others.
• Excellent oral and written communications skills required to communicate to technical and non-technical audiences in a team environment including experience preparing and presenting information clearly and concisely to a wide-range constituencies, including executives.
• Demonstrated ability to offer constructive opinions and alternative solutions to a problem and be supportive of the final decision once it has been made.
• High ethical standards and business acumen.
• Ability to lead, motivate, manage, train and develop technical and non-technical staff members.
• Familiarity with professional development and progressive discipline techniques, ability to understand and interpret complex policies and related documents in accordance CSU and CPP policy and procedures.

PREFERRED QUALIFICATIONS:

• Master's degree in Instructional Technology, Information Technology, Computer Science, Business Administration, or related discipline.
• Relevant IT professional certification such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or other Information Security/ IT audit certification (e.g. CISA); Program Management Professional (PMP), ITIL Foundations, AWS/Azure certifications.
• Demonstrated experience with the full implementation of large-scale projects.
• Demonstrated ability to work proactively and creatively in a fast paced and ever-changing environment.
• Ability to work collaboratively in an environment with multiple and diverse priorities basing decisions on sound judgment and discretion for confidentiality.
• Expertise in critical support services; complex applications support; excellent customer service.
• System administrative experience in computing platforms running Windows-based and Linux-based operating systems;
• Experience in managing and/or securing systems and infrastructure in an laaS cloud platform such as Amazon AWS or Azure;
• Knowledge of modern programming languages, including PowerShell, ASPX, VBScript, SQL, Shell Scripts, Perl,
• Knowledge of networking technologies, including TCP/IP, DNS, DHCP, routing and firewall configuration and operation
• Ability to debug complex technical problems with modern computer operating systems, applications and networks.
• Demonstrated progressive experience leading information technology professionals to accomplish department and/or organizational objectives with a proven commitment to promoting and maintaining a service-oriented culture position.
  
  
  

Equity, Diversity, and Inclusion

At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success.

We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community.

More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website.

Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy.

Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy.


Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go the I-9 Acceptable Documents website.

Conflict of Interest

This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to the Conflict of Interest policy.

Outside Employment Disclosure

Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to the Outside Employment Disclosure policy.

Child Abuse/Neglect Reporting Act (CANRA)

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Read more at the California Child Abuse and Neglect Reporting Act policy.

Security & Fire Safety

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at the Cal Poly Pomona’s Annual Security Report and Cal Poly Pomona’s Annual Fire Safety Report.

Pay Transparency Nondiscrimination

As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster.

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices.

Equal Employment Opportunity

Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement.

Other Notices

For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.