Intermediate SecOps Engineer

We believe communication belongs to everyone. We exist to democratize phone service.  TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do.   We're the largest provider of free phone service in the nation. And we're just getting started.
Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.
TextNow is looking for a new SecOps team member to secure, monitor, and enable automated response within our infrastructure.

What You'll Do:

• Ensure Secure & Reliable Systems: Design, implement, and maintain security-focused infrastructure to protect TextNow’s services while ensuring reliability and scalability.
• Security Automation & Infrastructure as Code: Develop and enforce best practices using Terraform, Ansible, Crowdstrike, and AWS security tools, ensuring secure configurations, automated compliance checks, and infrastructure as code.
• Threat Detection & Incident Response: Participate in an on-call rotation to respond to security incidents, investigate vulnerabilities, and implement proactive measures to prevent future threats. Work closely with engineering teams to remediate security risks.
• Monitoring & Logging for Security: Improve observability by implementing security monitoring solutions, logging best practices, and alerting mechanisms to detect anomalies and suspicious activity.
• Access Control & Identity Management: Manage IAM roles, permissions, and policies to ensure least privilege access and enforce security controls across cloud and internal systems.
• Collaboration & Security Advocacy: Work with DevOps, engineering, and compliance teams to integrate security best practices into the software development lifecycle (SDLC) and promote a security-first culture.
• Continuous Security Improvement: Identify and mitigate security vulnerabilities, conduct security assessments, and implement automated security scanning and hardening techniques.

Who You Are:

• Experienced in SecOps & SRE: You have 3+ years of experience in Security Operations, Site Reliability Engineering, or DevSecOps, with a strong understanding of cloud security, system reliability, and automation.
• Hands-On with Security Tools & Cloud Platforms: Proficient with AWS security services, GitHub security controls, Terraform for secure infrastructure provisioning, and Ansible for automated security configurations.
• Incident Response & Threat Management: Experienced in handling security incidents, analyzing threats, and implementing remediation strategies to improve system defenses.
• Proactive in Security Monitoring & Hardening: Strong background in logging, monitoring, and anomaly detection using tools like SIEMs, intrusion detection systems (IDS), and cloud-native security solutions.
• Experience working with development teams to integrate security best practices into the SDLC (e.g., static and dynamic code analysis).
• Collaborative & Security-Minded: Passionate about working with engineering teams to embed security into CI/CD pipelines, enforce security policies, threat modeling, and risk assessments, and drive a security-first mindset across the organization.

More about TextNow...
Our Values:·  Customer Obsessed (We strive to have a deep understanding of our customers)·  Do Right By Our People (We treat each other with fairness, respect, and integrity)·  Accept the Challenge (We adopt a "Yes, We Can" mindset to achieve ambitious goals)·  Act Like an Owner (We treat this company like it's our own... because it is!)·  Give a Damn! (We are deeply committed and passionate about our work and achieving results)
Benefits, Culture, & More: ·   Strong work life blend ·   Flexible work arrangements (wfh, remote, or access to one of our office spaces) ·   Employee Stock Options ·   Unlimited vacation ·   Competitive pay and benefits·   Parental leave·   Benefits for both physical and mental well being (wellness credit and L&D credit) ·   We travel a few times a year for various team events, company wide off-sites, and more
Diversity and Inclusion:At TextNow, our mission is built around inclusion and offering a service for EVERYONE, in an industry that traditionally only caters to the few who have the means to afford it. We believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our product and company great. 
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