Security Incident Response Manager - NESO

About the Role

National Energy System Operator (NESO) is on a journey towards a sustainable and secure energy future. Together we build on this momentum, advancing the Electricity System Operator’s (ESO) plan for zero carbon operability of the electricity system by 2025.

We are looking for an Incident Response Manager to lead a growing Security Incident Response team. This exciting opportunity will allow the post holder to lead a small team if Incident Responders. Working in close collaboration with Cyber Security Operations, to ensure all Security Incidents are managed through to resolution. 

The Incident Response Manager will take accountability for Incident Response readiness plans and processes. The team will also have responsibility for the exercise and testing programme. In preparing for, testing, and responding to security incidents, the team will further add value by providing actionable recommendations for continuous improvement. 

This role can be based from Wokingham or Warwick, and we continue to offer hybrid working from office and home.

Key Accountabilities

• Develop an industry leading capability to manage the response to cyber and physical security incidents.
• Develop and maintain incident response plans, processes, and supporting documentation, ensuring quality and completeness.
• Manage and mentor a team of analysts, driving continuous improvement and personal development.
• Collaborate with other business departments to understand roles and responsibilities during an incident and build consistent response plans. 
• Collaborate with other business department, Security Operations, and Threat Intelligence in planning and delivering a Security exercise and testing plan.
• Deliver information in formal reports or as presentations and briefings to internal and external stakeholders.
• Develop relationships with government and energy sector stakeholders to improve understanding of incident response requirements for NESO.

About You

We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who: 

• A desire to build new capability, with a drive for continuous improvement. 
• Solid experience of managing security incidents for large organisations, with a focus on resilience.
• Knowledge of best practise and industry leading incident management frameworks.
• Previous subject matter expertise in a technical discipline associated with Incident Response. 
• A desire to take on an active leadership role, remaining engaged and active in the team deliverables.#
• Ideally holds relevant professional certifications, such as CISSP, CREST Certified Incident Manager (CCIM), GIAC Enterprise Incident Responder (GEIR), etc

About What You'll Get

A competitive salary of £65,000 to £75,000 – dependent on experience and capability.

As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. 

You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements, we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.

About Us

Traditionally, Britain’s energy system has been split into two areas – gas and electricity – but to ensure that Britain’s energy system is secure and affordable there needs to be co-ordination across the whole energy system, with one single entity responsible for translating policy into immediate strategy. National Energy System Operator (NESO) will bring unparalleled change.

Forge a path to a sustainable future for everyone.
Your energy, our future, together.

About the National Energy System Operator (NESO)
In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.  

The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them. 

The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all. 

The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.

More Information

This role closes on 26/02/2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. 

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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