Security Operations Center Manager

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Valley

Position Overview:

The Manager of Protective Services translates enterprise and operating unit guidance and direction into affiliate security programs and initiatives that result in a coherent system approach, while ensuring that implementation strategies are tailored and integrated consistent with affiliate culture. Provides leadership, direction and supervision to subordinate security managers, supervisors, and site leads. Ensures effective synchronization of staffing, technology, and processes (incident reporting, analysis, measurement, budgeting, repair & maintenance, investigations, event reconstruction, training, crime prevention, et al), to safeguard Sutter Health's people, property, assets, and interests.

The ideal candidate will have a proven track record of implementing and scaling Global Security Operations Center (GSOC) programs, leading teams, delivering high-quality execution of multi-faceted projects, and collaborating with cross-functional stakeholders.

Job Description:

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's: Criminal Justice or related field

TYPICAL EXPERIENCE:

• 8 years recent relevant experience

• Global Security Operations Center (GSOC) preferred

• Experience with high-quality execution of multi-faceted projects preferred

• Experience managing physical security incident response at the enterprise level

SKILLS AND KNOWLEDGE:

• In-depth knowledge of building security staffing models; developing post/patrol strategies; effectively applying security technologies; and coherently blending all program elements with tailored processes to effectively manage risk within a clinical environment.

• Broad working knowledge of health care operations and their related security requirements including, but not limited to, hospitals, clinics, medical offices, and their protective services needs.

• Extensive knowledge and understanding of current and emerging physical security trends, risks, threats, countermeasures, vulnerabilities, and mitigations ranging across the spectrum from workplace violence to terrorism to loss prevention to behavioral challenges.

• Solid expertise in formal/structured security risk assessment methodology, including the ability to mitigate risk by synchronizing the efforts and capabilities of people, process, and technology.

• Working knowledge to establish and deliver on key performance indicators that ensure high availability and integrity of security devices and equipment that are integrated into an overarching/coherent security plan.

• Written and verbal communication skills, including the ability to give presentations and translate complex concepts into business and clinician relatable language.

• Ability to establish and maintain a high level of customer trust and confidence.

• Demonstrated ability to work under stress in emergencies, and the flexibility to handle simultaneous high pressure demands.

• Advanced level of competency in Microsoft Office Suite, as well as other relevant software for information management, research, and analysis.

• Superior ability to interact with all stakeholders, build relationships at all levels across all business units and organizations, and understand business imperatives.

• Demonstrated ability to balance strategic planning and tactical execution.

 

Job Shift:

Day/Evening/Night

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $64.85 to $97.28 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​