Senior Specialist, Identity & Access Management (IAM)

Company:

Mercer

Description:

We're excited to find a talented individual eager to make a meaningful impact and flourish in our dynamic and innovative environment! Your journey to success starts here at Marsh McLennan —come join us and be part of something amazing!

Join our team as a Senior Specialist in Identity & Access Management (IAM) and play a pivotal role in managing and enhancing our Customer Identity and Access Management (CIAM) platforms. You will collaborate with internal and external clients to ensure seamless onboarding and optimized authentication workflows while driving product evolution.

Senior Specialist, Identity & Access Management (IAM)

We will count on you to:

• Manage the onboarding process for internal and external clients into MSSO, MFA, and Okta, ensuring secure authentication setups and seamless integration.

• Lead federation and application onboarding efforts, collaborating with internal teams and external stakeholders to align on identity solutions.

• Define and execute the technical product roadmap, ensuring alignment with business and security goals.

• Collaborate with engineering and security teams to prioritize feature enhancements, bug fixes, and security improvements.

• Provide technical guidance on identity management, authentication protocols (SAML, OAuth, OpenID Connect), and security policies.

What you need to have:

• Bachelor’s degree in computer science, information technology, or a related field.

• 5+ years of experience in IAM, cybersecurity, or a related field, with a strong focus on CIAM, MFA, and federation.

• Hands-on experience with Single Sign-On and multi-factor authentication solutions such as OKTA and Ping Federate.

• Strong knowledge of authentication and authorization protocols (SAML, OAuth 2.0, OpenID Connect).

• Excellent communication and stakeholder management skills, with the ability to collaborate across business and technical teams.

What makes you stand out:

• Experience with enterprise-scale IAM deployments and managing customer identity solutions.

• Knowledge of risk-based authentication, adaptive authentication, and identity governance.

• Previous experience in a Technical Product Manager role within security or IAM.

• Familiarity with compliance standards (SOC 2, GDPR, HIPAA) related to identity security.

• A proactive mindset with a continuous improvement approach to IAM solutions.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.