Senior Security Engineer 4 - Infrastructure and Automation

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

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PagerDuty is seeking a Senior Security Engineer (Infrastructure & Identity Security) to join our diverse, customer-focused team! As a Senior Security Engineer, you will be a key technical leader driving security initiatives across PagerDuty's SaaS offerings, with deep expertise in Identity and Access Management. While you'll spearhead our IAM modernization efforts and implement robust authentication patterns, you'll also be instrumental in maintaining our overall security posture through architecture reviews, threat modeling, and automated security solutions. We're looking for a security generalist who excels in IAM - someone who can tackle diverse security challenges across our infrastructure while bringing specialized knowledge in identity and access patterns. Since we own and operate what we build, you'll collaborate with 30+ engineering teams to implement secure, scalable solutions that enhance security while maintaining developer productivity. This is an exciting opportunity to not only revolutionize our IAM strategy but also contribute to the broader security landscape of our SaaS platform.

KEY RESPONSIBILITIES  

• Lead and implement comprehensive IAM strategy across cloud infrastructure
• Work closely with Product Engineering teams and conduct architecture reviews and threat modeling sessions focusing on but not limited to identity and access patterns
• Design and implement modern service-to-service authentication patterns using technologies such as IRSA (IAM Roles for Service Accounts) and pod identity
• Develop and maintain a robust secrets management framework and strategy
• Drive adoption of principle of least privilege across all services and applications
• Design and implement automated workflows for access reviews and certification
• Design and implement security controls for AWS cloud infrastructure and containerized environments
• Develop metrics and monitoring for IAM-related security events and access patterns
• Monitor and maintain security tooling supporting infrastructure security controls
• Design and implement security automations and tool integrations
• Develop automated vulnerability management workflows to drive timely remediation
• Implement automated incident response playbooks

Additional Responsibilities:

• Mentor and guide team members on security best practices and implementation approaches
• Participate in our team's on-call rotation, triaging and addressing security issues as they arise.
• Contribute to roadmap and annual planning discussions

BASIC QUALIFICATIONS

• 5+ years of experience as a full-stack Security Engineer in an AWS native, micro-service SaaS environment with focus on IAM.
• Deep expertise in cloud security, particularly AWS services including but not limited to:
• GuardDuty, CloudTrail, Config 
• IAM family, Secrets Manager, KMS
• EKS, Service Mesh architectures
• Strong expertise and experience implementing and managing identity providers, specifically Okta and/or Microsoft Entra at scale (1000+ users). 
• Strong understanding of zero trust principles and modern authentication patterns
• Experience working with multiple development teams and technology stacks
• 5+ years experience leading technical security initiatives, with proven ability to scope ambiguous projects, break down complex work into actionable items, and successfully delegate responsibilities while maintaining project momentum
• Proficiency with security tools:
• Vulnerability Management & EDR: Wiz, Snyk, Qualys/Nessus, Crowdstrike
• SIEM: SumoLogic or Splunk
• Experience with Infrastructure as Code and CI/CD:
• Terraform, Helm, Chef, Ansible, Buildkite, Jenkins, ArgoCD
• 4+ years of experience and proficiency in at least one programming language and framework (Python, Java, or similar)
• Strong understanding of Threat Modeling principles
• Experience with Security Incident Response & Risk Management
• High appetite for challenging problems with a high degree of ownership.

PREFERRED QUALIFICATIONS

• Hands-on experience implementing IAM solutions at scale
• Experience working at a SaaS company larger than 1000 employees and 100M in revenue
• Current or past experience with obtaining and maintaining FedRAMP authorization and other compliance frameworks (SOC 2, ISO 27001)
• Strong problem-solving abilities with effective change management skills
• Possesses a strong sense of ownership and a keen discernment for excellence in security systems within a SaaS environment, demonstrating the ability to distinguish what constitutes a truly robust and effective safeguarding infrastructure.
• Demonstrated history of mentoring and coaching
• Strong written and verbal communication skills
• Working knowledge and experience with PagerDuty Incident Management and Process Automation products.
• Familiarity with Corporate security needs and solutions, and ability to provide oversight and mentorship to the Corporate Security team to ensure alignment with CISO strategic initiatives and mandates.

The base salary range for this position is 176,000 - 281,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

The successful applicant will be performing work in FedRAMP environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

• Champion the Customer | Put users first to design great products and experiences.
• Run Together | Build strong teams that amplify our impact on users.
• Take the Lead | Disrupt and invent to be the first choice for users.
• Ack + Own | Take ownership and action to deliver more efficiently to users. 
• Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package from day one
• Flexible work arrangements
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
• Paid volunteer time off - 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. 

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.