Lead Cybersecurity Platform Operations

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Join CSPO (Cybersecurity Production Operations) Team within PayPal, as we enable our employees to reach our company goals securely.

Our team's vision is to ensure the seamless deployment, onboarding, integration, and utilization of our security tools, aligning with the company's needs and embedding security into every technology workstream at PayPal.

Our mission is to deliver our security tools and their operational services to PayPal employees, with a focus on positive customer experience, education, and support while following industry best practices.

You will help deliver the new tools and platforms built by our engineering teams, as well as administration and operational oversight.

You will work with a talented team of like-minded individuals from across the world, who work towards principles of Inclusion, Innovation, Collaboration, and well-being.

Job Description:

What you need to know about the role-

Responsible for the system administration of our internal security platforms, providing L1/L2 support to our employees. Also partnering with our security developers and engineering team to deploy new platforms and tools internally. You will work with a talented team of like-minded individuals from across the world, who work towards principles of Inclusion, Innovation, Collaboration, and well-being. 

Meet our team-

Our team's vision is to provide the technical and administrative support to our employees to help protect PayPal’s people, data and assets. With a focus on positive customer experience, education, and support while following industry best practices. More importantly we strive to center wellbeing in all we do.

Your way to impact-

Responsible for providing comprehensive system administration support while contributing to the seamless operation and security of our internal security platforms.

Your day to day-

• Involved in the L1/L2 security administration & services and deployment support of cutting-edge security products (SaaS/CoTs or Inhouse) ensuring that they meet the needs of our internal customers.
• Stay abreast of emerging security technologies, platforms, and best practices, integrating them into the operational landscape to improve security posture and operational efficiency.
• Work in a collaborative, agile environment, liaising with colleagues and other teams globally to achieve common objectives and support the ongoing success of the organization. 
• Serve as an advocate for customer engagement, ensuring that internal users’ needs are understood and met. Focus on enhancing the user experience and ensuring a seamless integration of security solutions.
• Act as a security advocate, promoting security best practices and ensuring that security is ingrained in all aspects of development and system operations.
• Engage in both project-based work, focusing on the implementation of new systems and technologies, and operational responsibilities, ensuring the continuous smooth running of business-critical systems

What do you need to bring-

• 5-7 years of experience in Information Security and Systems Administration
• Familiarity with tools like, HashiCorp Vault, KeyFactor, and Crypto is essential. Solid understanding of cryptographic keys used for encryption \ decryption, digital signatures, and secure communications. A deep understanding of how to generate, store, distribute, rotate, and revoke keys securely is critical to for this role.
• Knowledge on proxy management (Zscaler), Identity and Access Management (IAM) solutions (such as SailPoint or MyAccess), Citrix environments, and Single Sign-On (SSO) integration beneficial, though training can be provided.
• Experience in Systems administration and troubleshooting to ensure optimal system functionality and reliability. This includes critical system security patching.
• Demonstrate understanding of information security concepts, standards, and practices. This includes firewalls, intrusion prevention, and detection, TCP/IP, and related protocols, device monitoring, and log management
• Basic coding experience in Python and Perl would be a plus
• Strong working knowledge of ServiceNow Incident Management, Change Management, and rational problem-solving skills 

**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$72700 to $176000

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.