Netwitness Consultant, Professional Services

Consultant, Professional Service, NetWitness BU

General Description

RSA is the premier provider of security solutions for business acceleration, helping the world's leading organizations succeed by solving their most complex and sensitive security challenges. RSA's information-centric approach to security guards the integrity and confidentiality of information throughout its lifecycle – no matter where it moves, who accesses it or how it is used. 

The RSA NetWitness Professional Services Team is focused on the implementation of RSA NetWitness solutions, as well as the delivery of custom solutions built and Cyber Security consulting services using the RSA Framework with the end customers being across various industries.

The Consultant deliver technical implementation & consulting services for RSA NetWitness projects. Responsible for delivering the full life cycle of projects from requirements gathering, architectural design through customer and customer service turnover. Responsible for the development of a project implementation plan that articulates the role of RSA in the delivery of the designed solution. Ensures implementation of project/program activities is coordinated with RSA partner resources, if necessary. Acts as primary interface to the customer, vendor and all RSA personnel associated with the engagement. Works independently as Consultant & Project Manager or with general direction from professional service leadership.

Responsibilities

• To provide technical and consultative services on RSA NetWitness solutions on a range of complex integration and consulting engagement projects.
• These projects may include conducting workshops, analyzing requirements, implementation, customization, coding, integration, testing, documentation, reporting, knowledge transfer of RSA NetWitness solutions for the customer.
• Works closely with project managers (or acts as project manager), other personnel, and the customer to ensure a smooth project implementation and transition from start to completion.
• Delivers services both independently, as well as in a team environment working closely with RSA sales, other personnel, and clients.
• Works on complex projects and manages multiple work streams. Defines and authors deliverables. Delivers projects with approved methodology while adhering to margin, planning and SOW requirements.
• Leads project quality assurance activities, including technical QA reviews. Understands and adheres to proper escalation and change control procedures. Validates requirements, limited prototyping and functionality design and creates proposals that address current and evolving client requirements. May provide testing process, code reviews, certification of software, and issue resolution as point of contact for technical questions.
• May manage small to medium projects or workstreams of larger, more complex projects. Understands customer business challenges and provides strategy that addresses long term goals. Independently analyzes large amounts of data, provide logical options, create and delivery correct documentation, sound work products and deliverable to achieve customer satisfaction.
• Prepares, maintains and submits activity/progress reports and time recording/management reports in accordance with published procedures. Keeps project managers informed of activities, alerting of any issues promptly. Completes end-of-project reports. Provides knowledge transfer throughout and at the completion of assigned projects.
• Able to provide advice on project and product issues to Partner engineer. And able to enable skill of Partner engineer.
• Prepares detailed project plans of an engagement within the standards of project management methodologies. Reviews and validates statement of work (SOW). Categorizes requirements into a project plan detailing schedules, controls, resources, costs and daily tasks. Prepare risk and remediation plan. Responsible for creating one team approach, goals and milestones within a project to ensure RSA’s commitments to the customer are achieved. Adheres to established standards, processes, and methods to produce solutions that conform to requirements. Strives for, maintains and further develops excellence in processes and services.
• Articulates the full value of the RSA Solutions and RSA Services business benefit to the customer. Keeps eyes open on potential future opportunities at the customers' and communicates to sales as appropriate.
• Fluent English speaking and writing
• Native Korean speaking and writing
• Based in Seoul, South Korea
• 50% travel expected, primarily within South Korea, with secondary coverage in APJ (Asia Pacific and Japan)

Designed Technical Experiences & Skill

• Ability to understand logging mechanisms for industry standard network, security solutions, servers, and databases.
• Good understanding of networking/Security infrastructure.
• Ability to detail out data flow in a given topology.
• Strong communication skills, i.e. verbal, written, listening, and presentation.
• Analytical thinking and problem-solving skills.
• Proficiency in understanding key difference between logs, events, packets, and incidents.
• In-depth knowledge on collection methodology such as Syslog, SNMP, ODBC, LEA, FTP, SFTP.
• Understanding of the OSI/TCP IP model.
• Added advantage with understanding of NAS/SAN, TAP, Load Balancers, and proxy solutions.
• Reasonably good analytics capability.
• Proficient in configuring industry standard network/security solution such as routers/switches/firewalls/Windows servers/Unix.
• Good understanding of databases (SQL, Oracle and opensource database).
• Troubleshooting connectivity & communication issues between devices.
• Good understanding of tools such as WireShark and Ethereal. And Good understanding of Packet data(PCAPS).
• Logical reasoning/correlation capabilities between various components in the networks
• Skillsets on writing views, triggers, shell scripts.
• Good understanding of various industry standard practices such as SOC Strategy, Incident Response, and Breach Assessment.
• Good understanding and experience of project management (SOW review, budget / resource / project schedule management, subcontracting, issue / escalation management)
• Knowledge on various threats, security trends, security policy in the industry.
• Familiar with Security Operations Center (SOC) policies and procedures
• Preferred Certifications: CCNA, CISSP, GCIH, GCFA, and ECH.

Designed Experiences & Soft Skill

• Ability to work on concurrent projects
• A bachelor's degree in Computer Science, Information technology or relevant experience
• Experience dealing with different global regions preferred
• Excellent presentation, workshop facilitation and interpersonal skills
• RSA NetWitness solution knowledge preferred

Attributes/Behaviors

• Customer-centric, ‘can-do’ team-playing attitude
• Consultative style
• Ability to work under pressure
• Ability to manage staff where required
• Pro-active individual with good relationship skills
• Flexible but firm in driving delivery to milestones

RSA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RSA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. RSA will not tolerate discrimination or harassment based on any of these characteristics. RSA encourages applicants of all ages.

RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.

If you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at rsa.global.talent.acquisition@rsa.com. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.