Manager of Security, Privacy & Compliance

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization comprising 190+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.  

We’re looking for an experienced Manager of Security, Privacy & Compliance to join our team. Reporting to the CEO, you’ll be responsible for ensuring we are taking a holistic and mitigative approach to security, privacy, and compliance.  

A day in the life as a Manager of Security, Privacy & Compliance:  

Security, Compliance & Audit Leadership 

• Own and develop the security roadmap for our SaaS product and internal IT systems. 
• Ensure compliance with SOC 2, HIPAA, GDPR, PIPEDA, and other relevant regulatory framework.
• Lead SOC 2 audits and HIPAA compliance programs alongside external auditors and legal teams; conduct internal audits, risk assessments, and vendor security reviews. 
• Act as the primary security and compliance leader, working with engineering, IT, Product, Finance, P&C, and other teams to align security initiatives with business goals. 

SaaS Product Security & Risk Management 

• Implement application and cloud security best practices (e.g., DevSecOps, CI/CD security, secure coding). 
• Deploy and monitor threat detection, logging, and incident response programs for our cloud infrastructure. 
• Conduct security risk assessments and work with development teams to remediate vulnerabilities. 

Internal IT Security & Risk Management 

• Establish and maintain internal IT security policies and access controls. 
• Oversee endpoint security and identity & access management (IAM).
• Implement and maintain security team tools, such as SIEM, vulnerability scanning, and endpoint detection solutions. 

Training & Awareness 

• Develop and run organization-wide security training programs to foster a strong security culture company-wide.  
• Educate employees on phishing, data protection, secure development, and compliance best practices. 

Team Building & Leadership 

• Hire, mentor, and grow a high-performing security and compliance team. 
• Define team objectives and establish key performance metrics.
• Lead cross-functional collaboration between engineering, IT, and leadership teams on security initiatives. 

If the below describe your knowledge, experience and character, this role could be for you:  

• I possess in-depth knowledge of Security, Privacy, Compliance & Risk Management. 
• I gained this knowledge through a combination of formal education, certifications, and 7+ years of professional experience with technology/SaaS companies.   
• I have at least 3 years of experience in a formal leadership role. 
• I have experience managing both internal and external security at a SaaS company.  
• I have led SOC2 audits and am ideally familiar with HIPAA compliance, among other regulatory frameworks.  
• I’m very action oriented and have demonstrable expertise leading security road mapping and developing policies & controls to minimize risk. 
• I have experience implementing application and cloud security best practices (DevSecOps, CI/CD, etc.)  
• I’m extra passionate about security training and awareness. 
• I have a proven ability to build high-performing, security-minded teams. 
• I’m willing to occasionally travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA (and Vietnam if required for role). 
• I thrive in an agile environment that is constantly changing and encourages team members to collectively collaborate and communicate. 
• I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and build my leadership skills. 

We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you!  

More to love about working at MealSuite:

• We are passionate people that care about others. The heart of what we do comes down to our mission to Deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology. Learn more about what we do here. 
• We’ve built a progressive culture that values teamwork and innovation. We listen to all voices and entrust team members with tasks that make a significant impact on the communities we serve. 
• We’re growing sustainably. A career with MealSuite offers the innovation and agility of a startup matched with the stability of an established company in a growing industry. 
• We take care of our employees too! Here are just a few of the great things we offer: 
• Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day. 
• Healthcare benefits – extended health, vision, dental, and paramedical coverage, critical illness, life and disability insurance, travel medical insurance, and access to Teladoc medical experts.  
• Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer. 
• Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing. 
• An inclusive workplace – women account for 53% of our employees and 58% of people leaders. 
• Participation in our equity program – we’d love for you to share in MealSuite's success as we continue to grow! 
• Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals. 
• Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at MealSuite.com/Careers. 

This role will require you to work in our office located in Cambridge, ON, up to 2 days a week.  More than an hour away from the office location?  Apply anyway, and we can talk through your options! 

Have we got your attention? Great! Here’s what’s next: 

Apply today with your resume and answers to our application questions.  

We’ll start reviewing candidates within two weeks of this position being posted and will reach out to you if we’d like to get to know you a bit better.  We often get hundreds of applications for our roles (we feel very honoured that so many people are interested!) and try our best to get back to each person.  If there’s a delay in our response, please don’t think we’ve forgotten about you.  We may be taking our time to thoroughly review each candidate before deciding who to interview.  

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact hr@mealsuite.com.