Senior Technical Product Manager - Network Security

Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Job Description

McDonald’s, one of the most recognized brands in the world, is seeking a Network Security, Senior Technical Product Manager to support our Network Security team as we protect McDonald’s. This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers. You will collaborate closely with Global Technology leadership, market leaders, project managers, Global Technology solutions teams, application owners, key vendors, and others to ensure McDonald’s has world class Network Security products and services.  

Reporting to the GTIO Director, Global Network Security, this role will be responsible for developing new Network Security services and enhancing existing services to meet the increasing needs for protecting our users, devices, networks, applications, and data.  This person will work closely with all areas of the business and technology teams to ensure that our services are meeting the needs of markets, application teams, corporate departments, and other stakeholders.

Responsibilities:

Global Technology is the team that is responsible for the securing of McDonald’s information assets at a global level. This role will be part of the group within Global Technology that is responsible for our network security critical services, including firewall, IPS/IDS , Content Filtering, SASE, SSE,  ZTNA,  VPN and DDoS. You will lead the strategic direction, technical evolution, and day to day operation of some of our Network Security products and platforms, including, but not limited to SSE, NGFW or Proxy.

This position will work closely with market technology teams, Global Cybersecurity teams, Global Technology Infrastructure and Operations teams, application owners, key vendors, and others to ensure the proper design and functioning of McDonald’s network security services.

• Lead design, engineering, and delivery activities for network security platforms, focusing on SSE.
• Create and oversee platform vision, strategy and roadmap, including market research, backlog prioritization, and budgets.
• Ensure availability and performance of the platform to meet business needs.
• Analyze complex network security issues, determine causes, and identify corrective actions.
• Act as platform owner and primary contact for global and market teams for SSE platform strategy.
• Assess global/market strategic and practical needs to ensure network security products meet business requirements.
• Manage external vendors to ensure service delivery meets standards and business needs.
• Lead technical assessments and vendor selection for innovative platform development.
• Define, document, and communicate network security standards, best practices, and blueprints.
• Lead transformation, standardization, and innovation efforts for global and regional network security requirements.
• Manage, maintain, and improve platform capacity and performance.
• Develop platform resilience, business continuity, and disaster recovery plans.
• Partner with teams to deliver network self-healing automation for security events and incidents.
• Mentor and motivate a high-performing team of analysts and engineering professionals.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $149,260 – $190310 per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

Essential Skills:

• Indepth knowledge and experience (7+ Years) in designing, building, supporting, and managing network security products, including, but not limited to SSE, Firewalls, Proxy, ZTNA.
• Indepth knowledge and experience in owning and/or managing with one or more the SSE technology in a complex environment.
  • Prisma Access
  • ZScaler
  • Netscope.
• Demonstrable experience (5+ Years) designing, building, supporting, and managing core enterprise networks: including, but not limited to Routing, Switching, LAN, WAN, SD-WAN, and MPLS.
• Demonstrated knowledge of developing network security standards and policies and transforming networks to adhere to them.
• Experience leading and delivering major programs using 3rd party vendors and internal resources.
• Experience in interfacing with business leaders, Technology Directors, and application owners.
• Experience in leading evaluation and selection of emerging technologies translating them into roadmaps and developing business cases.
• Experience in delivering large-scale automation (e.g. Network as Code) for delivering network security services.

Desired skills:

• Bachelor’s degree in engineering, Computer Science, Network, Cyber security
• Experience in leading the innovation and standardization of network security solutions across the business.
• Familiarity with complex multinational companies and distributed business models.
• Experience in leading a 24x7x365 team.
• Professional certifications such as CCIE Security, PCNSE, CISM, CISSP, SSE Engineer or similar.
• Experience working with an Agile environment. Familiar with documentation process and tools, JIRA and Confluence preferred.
• Experienced with Dev/Ops and CI/CD pipeline tools and processes are advantageous.

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.