Social Media and Content Specialist

At ExtraHop, we're on a mission to help organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the ability to detect, investigate, and respond to threats faster than ever before.

We’re proud of the work we do and the recognition we’ve received, including our recent Gartner Peer Insights award, which reflects the trust and satisfaction our customers have in our solutions.

If you're passionate about innovation, dedicated to protecting digital infrastructures, and ready to make a real impact, we invite you to join our team and help us shape the future of cybersecurity.

Reporting to the Head of Corporate Communications, the Social Media and Content Specialist supports ExtraHop’s organic social media and content programs, helping to tell a consistent story across the company’s owned channels. 

The role will own the day-to-day management of ExtraHop’s social media accounts, driving social media strategy, management, and growth, in close collaboration with our outside agency. This requires a comprehensive understanding of different social media platforms and the cybersecurity media landscape. 

The Social Media and Content Specialist will also support ExtraHop’s global communications and content team, creating and managing engaging short-form content, including blogs, while ensuring brand consistency and quality.

Responsibilities

• Develop and maintain a comprehensive social media calendar that is consistent with ExtraHop’s corporate objectives. 
• Work with the outside agency to create and share daily social media content, including post drafting and graphics. 
• Lead strategy around employee advocacy/engagement across social media. 
• Monitor social media interactions and respond to comments professionally and promptly; Build and foster meaningful interactions with audiences on social platforms to enhance engagement and community building..  
• Conduct competitive research and report on analytics/metrics on a regular basis to evaluate the company’s social media performance and optimize strategy.
• Create, edit, and publish compelling short-form content, including, but not limited to, blogs, website landing pages, etc. 
• Proactively suggest content that aligns to corporate strategy. 
• Provide proofreading and editing as needed on communications and marketing projects. 
• Ensure alignment with brand guidelines and consistency in tone and messaging.  
• Work with cross-functional teams to adapt technical content into engaging and shareable assets. 

Qualifications 

• 3-5 years of experience in social media and content creation in B2B environment; cybersecurity background preferred
• Experience working with creative tools and social media management platforms (e.g., Sprout Social)
• Experience working with CMS platforms (e.g., Sanity or similar platform)
• Experience managing employee social media advocacy programs and campaigns
• Experience working with analytics tools (e.g., LinkedIn Analytics, Google Analytics)
• Strong writing skills across various formats
• Ability to manage multiple projects and meet deadlines in a fast-paced environment 
• Strong organizational skills and ability to meet deadlines
• Understanding of the cybersecurity competitive landscape

Preferred Qualifications

• Bachelor's degree in marketing, communications, journalism, or a related field
• Experience in an agency setting 

The base salary for this position is between $60,000-70,000 base salary plus bonus

ABOUT EXTRAHOP 

ExtraHop is the cybersecurity partner enterprises trust to reveal the unknown and unmask the attack. We’re on a mission to protect and propagate trust by revealing the cybertruth, and we partner with every customer, every day, to uncover it. Our Reveal(x) 360 platform is the only network detection and response solution delivering the 360-degree visibility needed to see everything on the network. When organizations have full network transparency with ExtraHop, they can see more, know more, and stop more cyberattacks.

ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. We’ve been recognized as a “Customer’s Choice” by Gartner Peer Insights™ Voice of the Customer, and as a Leader in the Forrester Wave®: Network Analysis and Visibility, Q2 2023. ExtraHop has won AI Breakthrough Awards four times (2018-2020, 2023) and our Channel Partner program has received a 5-star rating from CRN for our 2023 Partner Program Guide. Our flagship product, Reveal(x), has received numerous accolades, including a 2022 Edison Award for Cybersecurity. 

Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:

• Health, Dental, and Vision Benefits
• Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
• Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
• FSA and Dependent Care Accounts + EAP, where applicable
• Educational Reimbursement
• 401k with Employer Match or Pension where applicable
• Pet Insurance (US Only)
• Parental Leave (US Only)
• Hybrid and Remote Work Model

*Candidates should note that the Company may modify reporting relationships, job titles and compensation, including commissions and benefits, from time to time at its sole discretion, as it deems necessary, with or without prior notice.

We are intentional about our culture, diversity, and inclusion, and we welcome everyone to come ready to participate in contributing to this truly unique environment. At ExtraHop, we believe that the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation of our success. 

We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, color, religion, sex, gender identification and expression, marital status, military status, pregnancy (including but not limited to potential pregnancy and pregnancy-related conditions), sexual orientation, age , national origin, ancestry, citizenship or immigration status, disability ,, genetic information, or any other protected class as established by law.

Our people are our most important competitive advantage, leading the charge cyber criminals and insider threats.

Ready to join us?   #Extrahop #Security #NDR #informationsecurity #cybersecurity #cloudsecurity #infosec #LI-Remote