Digital Forensics Desktop and Software Administrator 12-month Fixed Term Contract

Digital Forensics Desktop and Software Administrator 12-month Fixed Term Contract

Division - Enforcement and Market Oversight

Department - Digital Services, Learning and Business

Salary - London from £46,000 to £62,000 per annum (salary offered will be based on skills and experience)

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

Enforcement and Market Oversight (EMO) has the responsibility for market monitoring; delivery of the functions of Listing Transactions; and for the investigation and prosecution of misconduct using the whole spectrum of criminal, civil and administrative sanctions and remedies against firms and individuals.

The division aims to:

• Be a world leading function, with professional and motivated staff, taking the right cases that have a positive impact on the way financial services work

• Promote the conduct that supports trusted, orderly, and efficient primary and secondary markets

​The Enforcement Intelligence & Specialist Services Directorate (EISS) sits at the heart of Enforcement & Market Oversight (EMO) and provides strategic and highly specialised central support to EMO and the wider FCA.

The Digital Forensics Unit (DFU) within EISS provide comprehensive digital evidence services to Enforcement and Market Oversight providing strategic forensic investigative techniques for the acquisition, preservation, recovery, and presentation of digital evidence.

The Quality Team provide technical support to the DFU, undertaken technical management and provide structure around process and procedure with problem-solving capabilities.

What will you be doing?

• Work with the Network and Systems Manager to ensure smooth running of the Digital Forensics support infrastructure

• Write scripts and produce technical code to support and maintain bespoke software with a view to automate technologies

• Work with the Quality Management Team to support testing and validation of forensic tools, software, and hardware in line with the Forensic Science Regulators Code of Practice and ISO 17025 and maintain software version continuity across the estate

• Provide face to face technical support to the end users of the DFU and the equipment, troubleshoot, resolve, and report on hardware and software issues

• Take ownership of the patching process in the environment and ensure smooth running of specific systems that support a Digital Forensic Unit and its network

• Undertake risk assessments and audit to ensure systems/processes/equipment are fit for purpose and highlight improvement gaps, seek continuous improvement solutions to improve efficiencies and productivity

What will you get from the role?

The Digital Forensics team is charged with supporting the Enforcement division with all digital and cyber aspects of an investigation, this role offers the opportunity to work with and develop the technical backbone which supports these investigations. Sometimes this means using cutting edge technology and other times using older, stable platforms.

As an Academy business we place great value on learning and at the FCA we offer world-class development and training opportunities which will assist you in achieving your career aspirations.

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Experience of troubleshooting fundamental network protocols and hardware and software issues with desktops

• Experience in creating PowerShell scripts and working in a testing environment

• Experience of working with various stakeholders and end users with a focus on user experience and delivery

Essential

• Graduate level education (or equivalent experience) in Computing, Computer Science, or equivalent subject

• Adept at leveraging automation to improve development processes and optimise software delivery

• Experience in creating and maintaining PowerShell scripts and programming languages

• Knowledge of or experience in Microsoft deployment technologies, with a familiarity with common hashing algorithms, including their benefits and drawbacks

• Strong analytical and problem-solving skills with attention to detail

• Excellent communication skills, with the ability to translate technical information to non-technical stakeholders as well as prioritising the needs and satisfaction of the end users, when providing technical support

• Knowledge of Digital Forensics, the Forensic Science Regulator and ISO 17025

• Ensuring that projects or products are completed successfully

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from women, minority ethnic, disabled, and neurodivergent candidates for our Associate role.

Benefits of working at the FCA

• 25 days holiday per year plus bank holidays

• 100% office attendance in our London Stratford office

• Private healthcare with Bupa 

• A non-contributory Pension of at least 8%

• Life assurance

• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• SC Clearance is required for this role -  SC Guidance  The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting

• This role is graded Associate - Level 8 - Regulatory

• Advert Closing Date: 23:59 on 12th March 2025

• CV review/shortlist: 17th March 2025

• Technical assessment: 24th March 2025

• Competency Based Interview: W/C 31st March 2025

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact: 

• For external applicants, please contact Chhavi Bartaria at Chhavi.Bartaria@fca.org.uk

• For internal applicants, please contact Louise Nash at Louise.Nash@fca.org.uk

Applications must be submitted through our online portal. Applications sent via email will not be accepted.