Incident Analyst
GBMDN02 - Maidenhead - The Point, United Kingdom
Maersk
Maersk is an integrated logistics company that offers supply chain solutions for managing shipments and cargo. Learn how to register, book and find prices.Join Maersk’s Groundbreaking Cyber Team: Redefining Incident Management & Response
Imagine a career where you're not just responding to security incidents—you’re revolutionising how it’s done. At Maersk, one of the world’s largest and most respected logistics and shipping companies, our Cyber team is pioneering a whole new approach to incident response. This isn’t your typical SOC/CERT role: our combined fire team approach team is built on cutting-edge research and designed to drive change, resilience, and agility in ways the industry has never seen before.
Here, you’ll be part of a dynamic team that works together to defend, adapt, and innovate with freedom and purpose. You won’t just work on IR; you’ll help improve how it’s done. Dive into purple teaming, create and refine world-class detections, shape change projects, and push the boundaries of what’s possible—all during the workday with no overnight shifts. Plus, we champion continuous learning and growth through Capture the Flag (CTF) exercises and direct opportunities to bring your ideas to life.
Are you ready to be part of something transformational at Maersk and join a team that’s setting a new standard in cybersecurity?
- Join a World-Class Cyber Team: Be part of an elite cyber operation at one of the globe’s most renowned logistics companies, where your contributions truly make a difference.
- Multidimension role to Keep You Engaged: Unlike any traditional SOC role, as a CERT analyst in Maersk, you’ll engage in a variety of activities, switching between defensive and offensive strategies, conducting threat hunts, and participating in innovative projects and research. This multifaceted approach ensures you won’t experience burnout like in a typical SOC role.
- Continuous Learning & Dynamic Environment: Enjoy ongoing training and development in a fast-paced, stimulating atmosphere. Participate in exciting CTF competitions alongside a team of experts, pushing the boundaries of your knowledge and skills.
- Using cutting edge technologies: Tackle complex cyber incidents that require innovative solutions and utilizing the latest technologies available in the market. Your expertise will be crucial in addressing and mitigating sophisticated threats, allowing you to hone your skills in a real-world environment.
- Innovate and Impact: Engage in innovative projects that allow you to bring your ideas to life, help shape the future of cybersecurity while developing new capabilities that enhance our operations.
Key responsibilities
Cyber Incident Response and event management
- Contributing to the response efforts for security incidents, managing triage, containment, documentation, and the reporting process.
- Contribute to the Cyber Incident Response process from a technical perspective and provide effective management of all cyber incidents.
- Supporting the Incident Manager in driving post-incident reviews
- Collaborate with global stakeholders in technical conversations, to align response efforts and communicate effectively across technical audiences during incidents.
- Leverage Incident Analysis context to help identify gaps and improve detection and response capabilities by fine-tuning use cases, developing automation, and documenting processes.
- Respond to the incident and manage the tickets end to end with a good quality.
- Conduct host and network investigations to detect and mitigate malicious activities using tools like Sysinternals, Wireshark, and TCPDump.
- Log analysis across OS, web applications, network devices, and security tools (e.g., Anti-malware, EDR, IDS, WAF, DLP).
- Research and Intelligence Gathering: Proficiency in OSINT tools like Shodan and VirusTotal.
Cloud Security Knowledge
- Knowledge of cloud technologies and security (e.g., AWS, Azure, Alibaba, Google Cloud), with skills in performing investigations, log analysis, and incident response is desirable
OT/IOT
- Understanding of OT environments and security is desirable but not essential
OS Security Knowledge
- Knowledge of operating systems, OS-level exploits, and cybersecurity for Windows and Linux, including OS hardening techniques.
- Knowledge of how to locate, analyze, and interpret forensic artifacts in Windows and Linux during investigations (e.g., registry, event logs, browser history, memory dumps) using tools like Volatility and FTK is desirable
Application Security Knowledge
- Familiarity with application-level attacks, prevention methods, hardening configurations, and log analysis for applications like web applications and databases is desirable
- An understanding of malware behaviour, persistence mechanisms, and the ability to perform static and dynamic analysis, including sandbox report interpretation and reverse engineering.
Purple Teaming
- Knowledge of various cyber-attacks, simulations, and identification methods.
- Keen to participate in purple teaming activities, helping to develop scenarios and engage in both blue and red team activities. Some experience with tooling such as Metasploit, Nmap, Cobalt Strike, Hydra, John the Ripper, Burp Suite, Mimikatz, Bloodhound, and others.
Threat Hunting
- Ability to learn fast new advanced persistent threat (APT) tactics, techniques, and procedures (TTPs) mapped to the cyber kill chain and apply them to incident response analysis.
- Create hypotheses for proactive threat hunts and utilize tools like MISP and Jupyter Notebook for effective hunts.
Process Development
- Develop playbooks and templates for incident management.
- Identify and address gaps in current processes, collaborate with other teams, and build streamlined cross-departmental processes.
Automation Development
- Identify repetitive tasks and develop automation ideas.
- Collaborate with automation teams to build capabilities using platforms like CrowdStrike Fusion, AWS Lambda, Azure Logic Apps, XSOAR, and Python scripts.
Languages
- Good experience in query languages like KQL and Logscale for investigations and log analysis is highly desirable
Managing Relationships:
- Develop and maintain key relationships with forensics, security operations governance, cyber defence engineering, risk and compliance, IT, and other business units.
Soft Skills:
- Report Writing: Ability to write reports that convey highly technical information whilst remaining accessible to a non-technical audience (including at executive level).
- Communication: Exhibit excellent written/verbal communication skills, with the ability to develop documentation and explain technical details in a concise manner.
- Critical Thinking, Adaptability & Problem-Solving: Demonstrate strong analytical skills and flexibility to adapt to changing priorities and emerging cybersecurity threats while effectively solving problems.
- Time Management & Organization: Prioritize tasks efficiently and maintain organized documentation and processes to enhance team productivity.
- Teamwork & Positive Attitude: Foster a collaborative environment where team members feel supported, practicing active listening, motivating the team, and maintaining a positive demeanour, especially in high-pressure situations.
- Self-Learning: Maintain up-to-date knowledge of security trends and techniques.
Qualifications
- 3+ years of experience in cybersecurity or similar related diciplines, with a minimum of 2 years in a SOC or incident response role, although candidates with Cyber Security know-how and able to demonstrate essential skills, may be considered.
- Relevant advanced certifications (e.g., GCIA, GSEC, CEH, GCDA, GCIH, GCFA, OSCP) are highly desirable but not essential.
- Proven self-learning abilities demonstrated through research, GitHub projects, bug hunting, active participation in public cybersecurity forums, or high scores on platforms like HTB, Immersive Labs, TryHackMe, and SANS CTF is desirable.
Bonus Points:
- Knowledge of reverse engineering tools (disassemblers, decompilers, debuggers) and processes (unpacking malware, reconstructing code logic, etc) is desirable
- Some programming experience for example, C, Python, Go, and/or other languages desirable
- Assembly language knowledge is a plus but not essential is desirable.
- Experience in User-Interface/User-Experience (UI/UX) design and development is desirable but not essential
- Development and deployment of dockerized applications, desirable but not essential.
- Experience with multiple platforms (Linux, MacOS, mobile, etc)
- A background in intelligence is a plus.
- Knowledge of scripting languages is desirable (e.g., Bash, Python, PowerShell) for automation and process improvement.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰
Tags: Application security APT Automation AWS Azure Bash Burp Suite C CEH CERT Cloud Cobalt Strike Compliance CrowdStrike CTF Cyber Kill Chain EDR Exploits Forensics GCFA GCIA GCIH GCP GitHub Governance GSEC IDS Incident response IoT Lambda Linux Log analysis MacOS Malware Metasploit MISP Nmap OSCP OSINT PowerShell Python Red team Reverse engineering SANS Scripting SHODAN SOAR SOC TTPs VirusTotal Windows XSOAR
Perks/benefits: Career development Medical leave Parental leave
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