Vendor & Compliance Lead

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Job Description

This role requires working from our local Hyderabad office 2-3x a week.

INTRODUCTION

As a founding member of the broader Compliance Organization within ABC Fitness Solutions, the Vendor and Compliance Lead will be a proactive and pragmatic risk manager with a strong understanding of supply chain, third-party, and outsourcing risks as well as management of ABC’s licensure requirements within applicable states. The ideal candidate will expertly articulate risk views, provide challenges, and offer risk opinions at various levels within the organization. In this dual role, you will manage vendor relationships and support our data compliance and legal team with license and registration management and other compliance related tasks, while also developing and implementing a comprehensive third-party risk management program.

WHAT YOU’LL DO:

Vendor Management:

• Vendor Relationship Management: Develop and maintain strong relationships with vendors, ensuring that contracts and service agreements are upheld.
• Contract Negotiation: Collaborate with Legal in the negotiation of vendor contracts, ensuring terms are favorable and in compliance with company policies.
• Performance Monitoring: Monitor vendor performance against agreed-upon service levels and KPIs. Address any issues promptly to ensure high standards are maintained.
• Third-Party Risk Management: Working with ABC procurement, legal, information security, product, and functional teams, develop and implement a robust third-party risk management program aligned with industry best practices and organizational requirements.
• Risk Assessment: Conduct thorough due diligence and risk assessments of prospective and existing third-party vendors, evaluating their risk profile, performance, and compliance with contractual obligations, particularly in areas of data sharing, cybersecurity, data privacy, and operational resilience.
• Ongoing Compliance Monitoring: Monitor and evaluate the ongoing performance and compliance of third-party vendors through periodic risk assessments and audits, including site visits, system testing, and 3rd party audits.
• Centralized Vendor Repository: Develop and maintain a centralized repository of vendor-related information, including data sharing contracts, risk assessments, audit reports, and remediation plans.
• Vendor Risk Reporting: Develop and maintain an effective vendor risk reporting framework, providing regular updates to senior management, highlighting key risk areas, and recommending appropriate mitigation strategies.
• Data Sharing Risk Management: Identify and assess potential risks associated with data sharing with third-party vendors, including cybersecurity, data privacy, and operational resilience.
• Due Diligence: Conduct thorough due diligence and risk assessments of prospective entities to which ABC is considering selling anonymized data, ensuring compliance with contractual obligations and data privacy standards.
• Regulatory Awareness: Stay abreast of industry trends, emerging risks, and regulatory changes affecting third-party risk management.
• Training and Guidance: Provide guidance, training, and support to internal teams on third-party data sharing risk management practices, policies, and procedures.
• Risk Acceptance Documentation: Manage and document any written risk acceptance by the Executive Leadership Team.

• License/Registration Management: In collaboration with the Legal department, manage and maintain the Company’s business licenses and related activities (e.g. collection licenses, surety bonds, periodic reporting, working with inside and outside legal counsel to identify changes/updates in state-specific requirements.

·Cross-Functional Collaboration:

• Team Collaboration: Foster strong relationships with vendors, external third parties, and internal procurement, legal, information security, product, and functional teams, promoting a culture of collaboration and risk awareness.
• Customer Communication: Assist in responding to customer privacy, security, and compliance questionnaires, ensuring all responses align with ABC’s organizational standards and regulatory requirements.

WHAT YOU’LL NEED:

• Education: Bachelor's degree or a related field; advanced degrees or certifications in Compliance, Risk Management, or Paralegal studies are a plus.
• Experience: Minimum of 5-7+ years of experience in vendor management, compliance work, or third-party risk management.
• Skills:
  • Expertise in Third-Party Risk Management, including understanding of the entire Third-Party Lifecycle.
  • Strong familiarity with legal or compliance terminology, processes, and documentation.
  • Proficiency in data privacy, cybersecurity, and regulatory compliance.
  • Excellent organizational skills with attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and legal/compliance software.
  • Strong written and verbal communication skills.
  • Ability to prioritize and manage multiple tasks effectively.
  • High level of discretion and confidentiality in handling sensitive information.
  • Strong negotiation and problem-solving skills.

We’re committed to diversity and passion, and encourage you to apply, even if you don’t demonstrate all the listed skillsets! 

ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION: 
ABC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  We are intentional about creating an environment where employees, our clients and other stakeholders feel valued and inspired to reach their full potential and make authentic connections. We foster a workplace culture that embraces each person’s diversity, including the extent to which they are similar or different. ABC leaders believe that an equitable and inclusive culture is not only the right thing to do, it is a business imperative. Read more about our commitment to diversity, equality, belonging and inclusion at abcfitness.com  

ABOUT ABC: 

ABC Fitness (abcfitness.com) is the premier provider of software and related services for the fitness industry and has built a reputation for excellence in support for clubs and their members. ABC is the trusted provider to boost performance and create a total fitness experience for over 41 million members of clubs of all sizes whether a multi-location chain, franchise or an independent gym. 

 
Founded in 1981, ABC helps over 31,000 gyms and health clubs globally perform better and more profitably offering a comprehensive SaaS club management solution that enables club operators to achieve optimal performance. ABC Fitness is a Thoma Bravo portfolio company, a private equity firm focused on investing in software and technology companies (thomabravo.com). 

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!