Head of Cybersecurity Business Management Office

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The purpose of this role is to design, lead, and oversee the Corporate Cybersecurity (CSS) Operating routine management. Responsible for designing the overall direction of the office including, investor relations interface, board and internal committee governance, external and internal client engagement content management, workforce strategy and talent management, cost and supplier management, metrics and reporting, leadership routines, and the development of sustainable solutions that advance CSS operational performance. Serve as the liaison between executive management and the BMO office and translate executive strategy into actionable day to day operating routines.

In this role, you will collaborate with a team of high-performing business operations specialists across Truist. This position plays a crucial role in driving outcomes with a focus on interdepartmental collaboration, on-time, and on-budget project delivery, and working across partner organizations such as HR, Finance, Sourcing, Vendor Management, and Legal to achieve our goals.
The ideal candidate will have a blend of COO, Cyber Security, Finance, and PMO skillsets, serving as a program manager, project manager, people manager, and strategic advisor to the CISO who is able to stand-in during meetings for, take key actions, and speak on behalf of the CISO with respect to cyber security concerns.

In addition to supporting the CCS executive team, the Office of the CISO Executive works as the right hand advisor and sounding board to the CISO and Deputy CISO and possesses in-depth knowledge of daily operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

1.Develop a business intelligence capability utilizing business analytics, data mining, data visualization, and data tools to drive decision making inclusive of bottoms-up financial forecasts and plan for the calendar year.

2. Accountable for key governance committees’ meetings. (CSS committee/regulators)

3. When required, serve as the proxy for (CSS) Senior Leadership Team (SLT) member in meetings and other engagements to increase the SLT member breadth of coverage.  

4. Compile regular updates to generate cross-functional awareness such as all-hands, lunch and learns and demo days.  

5. Prepare meeting agendas, team off sites, and communications patterns to foster better interpersonal dynamics.

6. Establish, operate, and improve the systems and processes that capture, track, and report on the (CSS) Invest Portfolio to ensure situational awareness at all levels.

7. Build out enterprise business cases and strategies in partnership with technology and business units.

8. Work with LOB leaders (CSS) to establish, document, and communicate planning materials/ business cases and drive the execution rhythm for teams to make progress against those strategic goals in partnership with technology partners and business units.

9. Provide boundaryless engagement to prioritize projects, resolve disputes, reduce ambiguity, and driving consensus to ensure the organization’s strategy and goals are delivered.

10. Shape appropriate (CCS’s) vision, 3-5-10 year plans, OKRs and other far-reaching strategy documents.

11. Serve as strategic advisor and counsel to assigned SLT member by acting as a sounding board and providing the pulse of the organization.

12. Manage and define workforce and location strategy.

13. Oversee the development and execution of talent programs.

14. Manage and operate key strategic vendor relationships while partnering with procurement around renewals and new RFPs.

15. Produce and manage monthly operating metrics and business mgt review content.

16. Oversee the development of detailed financial forecast and plan.

17. Utilize cross-functional knowledge to deeply understand business issues, trends, and perspectives to reduce ambiguity across the organization.

18. Improve the effectiveness of the appropriate LOB/leader (CISO’s) directs reports as well as other key leaders across the organization.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Advanced degree in a relevant field, or an equivalent combination of education and work experience. 
2. Fifteen years progressive related experience in managing enterprise technology organizations combined with overall twelve years progressive related experience in enterprise technology.
3. Demonstrated experience in technology operations management, financial management, risk management, people management, issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables.  
4. Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies. 
5. Demonstrated leadership in the implementation of complex programs and projects. 
6. Experience in leading regional or global banking teams 

Preferred Qualifications:

1. CISM Certification

2. Experience in leading large-scale complex projects from beginning to end.

3. Experience building, mentoring, and growing high performing teams.

4. Ability to prioritize and effectively deliver in a fast-paced, complex environment.

5. Demonstrated ability to lead by influence within an organization and within an industry

6. Proven success in Chief Operating Officer or Chief of Staff roles

7. Experience driving cyber security business operations in highly regulated environment.

8. Experience developing and improving business and cyber security processes.

9. Broad leadership experience in Information Security

10. Experience with IT Governance, Risk Management, and Security Compliance

11. Has successfully led and managed a diverse team of experts through vision, inspiring innovative thought leadership and excellence in execution.

12. Knowledge of what is required to develop and execute a complex security strategy, supporting both business and technology objectives

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Constantly (More than 50% of the time)
Standing
Occasionally (Less than 25% of the time)
Walking
Occasionally (Less than 25% of the time)    
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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