Engineering Specialist/IT Specialist (Enterprise Data Service Product Development)

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Bangkok

Job Summary

We are seeking an experienced and driven Senior Product Development Specialist to lead the ideation, design, and implementation of advanced network and connectivity solutions, including SD-WAN, Network Security, and WiFi offerings. In this role, you will collaborate closely with cross-functional teams, including engineering, marketing, sales, and customer support, to bring innovative products to market that meet the evolving needs of our clients.

Job Description

Responsibilities:

• Develop a deep understanding of market trends, customer needs, and competitive landscape to shape the product strategy for network, SD-WAN, network security, and WiFi solutions.

• Define product roadmaps, features, and enhancements based on strategic goals and customer feedback.

• Collaborate with internal stakeholders to align product plans with overall business objectives.

• Lead the end-to-end product development process, from concept to launch, ensuring products are delivered on time and within budget.  Work closely with cross-functional teams to translate product requirements into technical specifications for engineering teams.  Conduct regular reviews of product development progress, identify bottlenecks, and implement solutions to ensure timely delivery.

• Stay current with industry advancements, emerging technologies, and best practices in network, SD-WAN, network security, and WiFi domains.  Drive innovation by proposing and evaluating new features, technologies, and approaches to enhance product offerings.

• Foster effective collaboration between engineering, marketing, sales, and customer support teams to ensure alignment and successful product launches.

• Oversee quality assurance and testing processes to ensure that products meet high standards of reliability, security, and performance.  Collaborate with testing teams to identify and resolve product issues in a timely manner.

• Conduct market analysis and gather customer insights to identify new opportunities for product enhancements or new offerings. Utilize customer feedback and data to refine existing products and guide future development efforts.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Business, or related field (Master's degree preferred).

• 5-10 years of experience in product management or product development roles within the network, SD-WAN, network security, or WiFi domains.

• Strong technical background with a proven track record of delivering successful products in complex technology environments.

• Excellent project management skills, including the ability to prioritize tasks, manage schedules, and lead cross-functional teams.

• Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making.

• Outstanding communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical teams.

• Demonstrated ability to drive innovation and stay current with industry trends and emerging technologies.

• Relevant certifications (e.g., CCNA, CCNP, CISSP, CEH, CISSP, CISM, CCSP, CWS) are a plus.

• Experience with agile development methodologies is highly desirable.

Recruiter

Alisa Promchotchai (อลิสา พรหมโชติชัย)