Tax Compliance Agent I

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. Although the full salary range for this position is posted, the target hiring range is $23.33-$29.16. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service

• 457B Retirement Plan

• 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year

• Competitive medical, dental and vision plans effective within 1 month of start date

Location

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. In this position you can expect to work fully in person for the duration of your training period (at the Wellington Webb Building: 201 W Colfax Ave). After training, employees are eligible to work a hybrid schedule, further details will be discussed during the interview process. Employees must work within the state of Colorado on their off-site days.

What You’ll Do

Department of Finance

The Department of Finance manages the city’s investing, fiscal analysis, budgeting, debt and asset management, tax assessment and collection, and accounting functions as well as establishing, maintaining, and enforcing fiscal policies, practices and procedures for the entire City and County of Denver. The Department commits to Denver residents the delivery of these services through a financial structure that mirrors the best practices of both the public and private sectors. This commitment promotes better service, enhanced performance measures, maximum accountability, and improved business processes.

About the Treasury Division

The Treasury Division collects, records, and deposits all City taxes and revenues, and disburses money as required by law. The Treasury Division's other responsibilities include: enforcement of tax compliance; and administration of the City's property tax programs. The mission of the Treasury Division of the Department of Finance is to promote and facilitate voluntary compliance, strive to ensure fairness, and collect tax revenue that funds city services. By carrying out this mission in a professional, efficient, and customer-oriented manner, we maximize the financial resources available to meet the needs of the community and its citizens.

In this Tax Compliance Agent I role, you will collect delinquent taxes to generate revenue for the city and enforcing compliance of local businesses with state and municipal tax law. This includes placing phone calls to taxpayers, potential taxpayer visits, and mailing letters or sending email reminders to taxpayers for tax collections,

Specifically, as the Tax Compliance Agent I you will:

• Collect delinquent sales, use, occupational, lodgers, and personal property taxes and handle issues of compliance determined by the diversity, size, habitual delinquency of the business, and the total of the taxes owed.

• Research and verify debtor information, collects evidence to prove ownership, residency, business activity, and tax liability, and locate property subject to liens for delinquent taxes.

• Estimate, assess, and collect delinquent taxes by contacting debtor or designated representative, explain legal obligations for restitution, and negotiate payment agreements within specified parameters.

• Process lien placements, submit claims as needed to obtain payment, determine penalty and interest charges on delinquent taxes, prepare liability information for bankruptcy claims, and may assist in negotiating payment agreements with specified parameters.

• Investigate businesses for compliance with licensure for collection of sales, use, and/or lodger tax and occupational tax registration through field examination and systematic inquiry and explain state law and municipal ordinances for compliance.

• Assemble, organize, and maintain case files, reports of partial payments and full collection of debt, uncollectible accounts, and records of correspondence.

• Performs other related duties as assigned or requested.

What You’ll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience, skills, and characteristics:

• Passion and dedication to ensuring the highest level of customer service to our Denver taxpayers

• Solid interpersonal skills

• Superior communication skills

• The ability to grasp tax concepts and policies and implement them effectively

Required Minimum Qualifications

• Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate

• Experience Requirement: Two (2) years of experience relating tax information to the public.

• Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements

• Licensure & Certification: Requires a driver’s license at the time of application. Licenses and certifications must be kept current as a condition of employment

Application Deadline

This position is expected to stay open until March 19th. Please submit your application as soon as possible and no later than March 19th at 11:59 PM.

About Everything Else

Job Profile

CV2129 Tax Compliance Agent I

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$23.33 - $35.00

Starting Pay

Although the full salary range for this position is posted, the target hiring range is $23.33-$29.16.

Agency

Department of Finance

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. 

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.