Security Resource Centre, Team Leader

Description

Snowbit is a cybersecurity technology innovator with a vision to empower organizations across the globe to quickly, efficiently, and cost-effectively ready themselves to address omnipresent cyber risk. Built off years of Israeli cybersecurity experience, Snowbit is looking to offer the broadest managed detection and response offering available today.

Snowbit is part of the Coralogix group, with Coralogix rebuilding the path to observability by offloading the burden of indexing and providing deep insights, at an infinite scale, for less than half the cost.

We are looking for experienced and highly motivated Cloud Security Team Leader to join our journey and be a part of the India Security Resource Centre (SRC) Team. The India SRC will comprise a team of Security Analysts who operate in a 24x7x365 environment and work with customers across the globe to enhance their security footprint and detect, prevent and mitigate incidents. 

Joining this team provides a unique opportunity to lead a global security resource center and benefit from the best of Israeli cybersecurity talent and influence the direction of a world-class offering in the cybersecurity domain as well as working closely with Coralogix leadership.

Responsibilities:

• Effectively manage multiple high-priority tasks, including critical incidents and escalations.
• Lead and mentor a team of skilled security analysts, fostering professional growth and collaboration.
• Oversee daily operations, including customer onboarding, sync calls, hiring, training, escalations, performance reviews, and one-on-one meetings.
• Develop a deep understanding of the Snowbit security offering, as well as customer cloud environments and security deployments.
• Supervise the triage and analysis of security assessments, ensuring timely investigation and resolution of security incidents. Engage with customers on alerts, remediation strategies, and incident response using playbook-driven solutions. Escalate complex cases to the Security Research Group when necessary.
• Serve as the primary escalation point for customer incidents, ensuring swift resolution of tickets and maintaining a high standard of service.
• Collaborate closely with cross-functional teams, including Customer Success Management (CSM), Security Research, Incident Response, and Product, to enhance security operations and refine the Snowbit offering.
• Share insights, best practices, and knowledge within the team, ensuring internal documentation and databases are consistently updated.
• Cultivate a positive and dynamic team environment by leading by example, encouraging professional development, and promoting a culture of continuous improvement.

Requirements

• Bachelors’ degree in Computer Science/Engineering, Electrical Engineering or related domain certifications
• 5+ years experience in customer-facing operations roles with SOC/MDR teams handling multiple customers preferably in the cyber security/network security domains
• 1+ years of experience in leading a large team of security analysts
• Experience in or knowledge of cybersecurity assessments and incident management
• Experience with security solutions such as SOC, MDR, SIEM, SOAR, WAF, IPS, DAM, etc.
• Understanding the cyber-security landscape including common threats and attack scenarios
• Experience with monitoring, ticketing, and CRM tools
• Strong team player with high availability for a 24x7x365 operation
• Strong communication skills including high proficiency in English
• Ability to deal with multiple customer profiles and personalities

Preferred Requirements

• Experience with cloud services (AWS or Azure or GCP)
• Knowledge of Cloud security principles
• Security certifications such as CISSP,CEH,CSA

Compensation:

Coralogix provides a competitive compensation package commensurate with qualifications and experience. Compensation includes competitive base pay, participation in the employee equity plan (stock options). Also included in the Package are: health coverage, life insurance, generous time away from work, and Courses for the enrichment and advancement of employees.

Why Coralogix?

• Unique Culture: We recruit people based on our motto - Hungry, Humble, Smart -in that order, necessarily! The people who work in Coralogix and the people we are always looking to hire are hungry (highly motivated), humble (always ready to learn new things), and smart (learn and implement things quickly)
• Impactful Work: We provide our employees with the chance to make a significant impact on the company's growth and success. As part of a small team, your contributions can have a direct and noticeable effect on the company's outcomes, allowing you to see the tangible results of your efforts.
• Learning and Growth: Our fast-paced and dynamic environments provides ample opportunities for personal and professional growth as you acquire new skills, expand your knowledge base, and gain valuable experience across different areas of the business.
• Autonomy and Ownership: We provide our employees with a greater level of autonomy and decision-making authority. You have the opportunity to take ownership of projects and make independent decisions. This level of responsibility can be empowering and allows you to develop leadership skills.