OSINT Operations & Strategy Manager

Join Control Risks as an OSINT Operations & Strategy Manager and play a pivotal role in supporting one of our major clients! In this dynamic position, you'll be the operational backbone for the client's global threat assessment and OSINT teams, ensuring that intelligence functions align with key business objectives.

Your expertise will be invaluable in both operational and strategic planning, as well as conducting fundamental OSINT investigations and analysis to effectively support the team's workload. You'll collaborate closely with client leadership, acting as a trusted thought partner to propel strategic initiatives, boost operational efficiency, foster data-driven decision-making, and enhance stakeholder engagement. This role is essential in structuring and refining intelligence operations for maximum impact.

This role will be a part of a shift schedule and will cover some weekends. The team schedule requires two people available daily, with rotations every week.  10 hours a day, 4 days a week. 

Week 1: Monday, Tuesday, Wednesday and Saturday

Week 2 Sunday, Wednesday, Thursday and Friday. 

Business Operations & Strategic Planning Support:

• Program & Operations Management
• Serve as a strategic collaborator with client leadership, ensuring that programs are aligned with overarching security and trust objectives.
• Oversee project management and operational workflows, monitor key initiatives, and ensure successful execution.
• Champion process enhancements to boost the efficiency and effectiveness of OSINT intelligence operations.
• Engage with cross-functional partners to synchronize the threat assessment team and OSINT efforts with the broader client agenda.
• Stakeholder Engagement & Coordination
• Foster collaboration among OSINT, the threat assessment team, and essential business units, ensuring transparency and alignment.
• Coordinate cross-functional meetings, working groups, and steering committees, guaranteeing clarity of objectives and follow-up execution.
• Act as a representative for both internal and external stakeholders, promoting OSINT's vital role in addressing business needs.
• Data-Driven Decision Making & Business Intelligence
• Partner with data analytics teams to evaluate and communicate OSINT team’s business impact through KPIs, dashboards, and performance metrics.
• Guide the creation and presentation of Quarterly Business Reviews (QBRs) and Monthly Business Reviews (MBRs) for the threat assessment team and OSINT team.
• Transform intelligence insights into business-focused reports for executive briefings.
• Strategic Roadmap & Prioritization Alignment
• Ensure that the OSINT and threat assessment team initiatives align seamlessly with the client’s trust and safety roadmap and cross-functional priorities.
• Collaborate with business partners to synchronize safety-related projects across various organizations within the client's ecosystem.
• Meeting Facilitation & Documentation
• Lead and document team meetings, stakeholder briefings, and working sessions, ensuring clear takeaways and accountability.
• Maintain organized tracking of key initiatives, decisions, and progress reports.

OSINT Investigations & Intelligence Support (15%)

• Conduct fundamental OSINT investigations to bolster client safety and security initiatives.
• Analyze open-source data for emerging threats, risks, or trends impacting the client’s community.
• Collaborate with OSINT analysts to refine intelligence collection methods and enhance reporting strategies.

Requirements

• 6-8 years of experience in business operations, strategic planning, program management, or intelligence operations.
• Experience working in OSINT, Law Enforcement, Military, or investigations is a plus but not required.
• Proven ability to manage complex, cross-functional programs in a fast-paced environment.
• Strong data analysis, visualization, and reporting skills, with experience building executive-level dashboards and performance reviews.
• Experience leading stakeholder engagement, facilitation, and cross-team collaboration.
• Ability to synthesize intelligence findings into clear, actionable insights that drive business decisions.
• Highly organized, with a track record of successfully managing multiple priorities, meetings, and initiatives.
• Excellent verbal and written communication and presentation skills.
• Ability to work across multiple teams, time zones, and senior leadership levels.
• Proficiency in Google Suite (Docs, Sheets, Slides) and business intelligence tools (e.g., Tableau, Smartsheets, Power BI) is a plus.

The base salary range for this position in California is $90,000-$110,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. This information is provided per California SB 1162.

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.