Head of Quality Engineering

A new transformational adventure awaits you…  

  

Zurich’s ANZ business has three core segments Retail, Group Insurance and General Insurance who have end-to end accountabilities to better serve their customers. They are enabled by Shared Services teams that have a large portfolio of responsibilities. Technology (IT), Sustainability, Agile & Continuous Improvement and Strategy & Strategic Execution form a portfolio.   

 

Our Technology team is critical to progressing Zurich towards being Australia’s leading Digital Insurer. The Technology strategy focuses on Strengthening Foundations through security, stability and scalability, Builds for the Future through enabling agility, simplicity, efficiency and Enables the art of the possible through modernising our technology architecture, innovation and enabling digitalization of experiences. 

 

Our technology is and will continue to undergo a significant transformation and we are looking for energised, strategic leaders with deep technical expertise to help us navigate this exciting journey.  

   

Let’s create a brighter future together, let’s make a difference   

 

As the Head of Quality Engineering Practice, you will be responsible for defining and implementing our quality engineering strategy, leading the transformation of our quality practices, and uplifting the capability and skills of our organisation.  

 

You will work closely with cross-functional teams to ensure the highest standards of quality in our products and services, aligning with our digital north star vision.  

 

You will be responsible for the following:  

 

• Develop and execute a comprehensive quality engineering strategy that aligns with the strategic direction of digitisation, agility and automation 

• Lead, mentor, and develop a team of quality engineers (50+) ensuring the practice contains the right capabilities and experience and enable continuous learning towards up-to-date skills particularly enabling Test Automation, shift-left quality and DevSecOps principles and practices.  

• Assess current landscape of tools as well as best practice industry tools and propose and implement the right tools and technologies that enhance quality and efficiency in the development process and works together with the wider group technology.  

• Collaborate with product owners, business analysts, developers, and other stakeholders to define quality standards and acceptance criteria and ensure we elevate standards and capabilities across the business including testable stories and unit testing 

• Continuously improve the operating model on how the practice delivers optimising proximity to customer, efficiency and platform foundations.  

• Establish and enforce best practices, standards, and methodologies for quality engineering across the business including test automation, performance testing, and security testing. 

• Foster a collaborative and inclusive team environment that encourages creativity, experimentation and continuous improvement.  

• Accountable for ensuring all tasks and deliverables adhere to existing technical/quality standards and best practices, including availability, recoverability, obsolescence, cyber security, access management, change control and segregation of duties. 

• Responsible for managing the quality engineering practice and platform budgets, working with Crew (Business) leads and Product Owners to ensure this is aligned with the Crew budget. 

 

 

Important to your success - Unlock your potential 

 

• Tertiary qualifications in a relevant discipline with active demonstration of ensuring skills and capabilities are kept up to date  

• Multiple years in quality engineering leadership roles, including people leadership, program delivery and practice management. 

• A proven track record of success in execution of large transformations including test automation and DevSevOps deployment  

• Proficiency in test automation frameworks and performance testing tools. 

• Experience in contract and vendor negotiation. 

• In-depth knowledge of methodologies and practices e.g., Agile, DevSecOps,  

• Strong financial planning/tracking/forecasting skills 

• Strong planning and implementation skills 

• Proven repeatable record in project / technology delivery. 

• Extensive data engineering and/or application development experience 

• No membership of committees or boards required for this role, however there will be a need to contribute to material and occasionally present to executive and board meetings 

  

 Belong. Zurich is here to support you  

  

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few. 

 

• 5 weeks leave per year for permanent staff through our Z leave initiative, as well as 15 days personal/carer’s leave (as we empower our people to manage their own wellbeing), plus access to Family Care (parental leave) 

• Hybrid working arrangement - office 3 days and WFH 2 days p/w standard for FT employees 

• Access programs to stay healthy and feel healthier along with receiving an AUD$500 wellbeing payment per year, plus an AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal 

• Grow, and thrive in your career (we support and encourage it) with award winning training programs. As our strength is our people and we value your individuality 

• Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role 

• Global mobility opportunities across more than 200 countries worldwide 

• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day 

• We plant a tree for every new employee  

• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive workplace; Silver AWEI employer, Pride in diversity… to name a few.  

 

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, have work/life balance, and thrive in a supportive environment.  

  

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.   

  

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!