Senior Systems Engineer Tier III

Overview

SENIOR SYSTEMS ENGINEER | TIER III (MIELS):

Bowhead is seeking Senior Systems Engineers to support a customer in Stafford, VA. Support for the contract will consist of program management; logistics; asset management; engineering; customer service; research and development of new capabilities; test and evaluation; manpower, training, and personnel; new equipment fielding and training; financial management; information assurance; cybersecurity; and 24X7 enterprise services operations and sustainment.

Responsibilities

• Provide advanced technical support and troubleshooting for complex system issues both on prem and in the cloud.
• Resolve escalated technical problems that Tier I and Tier II support teams are unable to solve.
• Administer, configure, and maintain complex systems, including servers, networks, and databases.
• Perform in-depth diagnostics and analysis to identify root causes of issues across systems and applications.
• Manage and maintain virtualized environments, including VMware or Hyper-V platforms.
• Implement and manage security measures to comply with DoD/IC policies and regulations.
• Install, configure, and maintain operating systems, software, and hardware for critical infrastructure.
• Develop and implement automation tools to streamline system administration tasks.
• Perform regular system performance tuning and capacity planning to ensure optimal performance.
• Oversee and support system backups, disaster recovery, and business continuity procedures.
• Coordinate system upgrades, patches, and maintenance to minimize downtime and risk.
• Collaborate with network engineers, developers, and other teams to troubleshoot and resolve cross-functional issues.
• Maintain detailed documentation of system configurations, procedures, and troubleshooting steps.
• Mentor and provide guidance to Tier I and Tier II staff on complex technical issues.
• Implement and manage system monitoring tools to proactively detect and resolve issues.
• Assist with evaluating and recommending new technologies, tools, and processes to improve system reliability and efficiency.
• Ensure compliance with industry standards, security policies, and regulatory requirements for all systems.

Qualifications

• Bachelor’s degree in electrical engineering, computer science, or related field.
• Eight (8+) years of management experience (site lead only)
• Seven (7+) years systems engineering experience.
• Four (4+) years of experience supporting and sustaining DoD cyberspace programs.
• Cloud certified.
• DoD 8570 / 8140 compliance or information assurance certification commensurate with technical objectives and services required.
• Preferred: 10+ years of experience supporting cyberspace capability development.
• Preferred: 5+ years of experience with Defensive Cyberspace Operations (DCO) adversary detection, intrusion forensics, and network recovery hardware / software.
• Preferred: Subject matter expert with DoD cyber protection team tools, techniques, and procedures (TTPs)
• Preferred: Active CISP
• Preferred: Master’s degree in information systems management or related field.

Physical Demands:

• Must be able to lift 25 pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend, and squat periodically

SECURITY CLEARANCE REQUIRED: Must currently hold a security clearance at the Top Secret/SCI level with Counter Intelligence Polygraph.  US Citizenship is a requirement for Top Secret clearance at this location.

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