Managed Services - Cyber - IAM ForgeRock - Associate - Operate

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Associate

Job Description & Summary

At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data.

In cybersecurity incident management at PwC, you will focus on effectively responding to, and mitigating, cyber threats, maintaining the security of client systems and data. You will be responsible for identifying, analysing, and resolving security incidents to minimise potential damage and protect against future attacks.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

IAM Operations Associate (India) JD 

A career in our Cyber Managed Services will provide you the opportunity to solve our clients most critical business and data protection related challenges. You will be part of a growing team driving strategic programs, data analytics, innovation, deals, cyber resiliency, response, and technical implementation activities. You will have access to not only the top Cybersecurity, Privacy, and Forensics professionals at PwC, but to our clients and industry analysts across the globe. 

A career in our Advisory Acceleration Center is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost-effective, high-quality services that support process quality and delivery capability in support for client engagements. Our Acceleration Center team extends our leading Cybersecurity, Privacy & Forensics capabilities. 

As a Cyber Ops Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: 

• Share and collaborate effectively with others, creating a positive team spirit.  

• Identify and make suggestions for improvements when problems and/or opportunities arise. 

• Validate data and analysis for accuracy and relevance. 

• Follow risk management and compliance procedures. 

• Keep up to date with developments in my area of specialty 

• Communicate confidently in a clear, concise and articulate manner - verbally and in written form. 

• Seek opportunities to learn about the wider economy alongside the business models/corporate governance and/or regulatory environment of our clients 

• Uphold the firm's code of ethics and business conduct 

Basic Qualifications: 

Minimum Degree Required:  Bachelor’s Degree 

Minimum Years of Experience: 2-5 Years 

Certification(s) Preferred: ForgeRock Certified Identity Management Specialist or equivalent certifications are a plus. 

Preferred Knowledge/Skills:  

Demonstrates knowledge, leadership, and/or a proven record of success in the following areas:  

• Extensive experience in delivering support for Identity and Access Management engagements, specifically with Access Management -ForgeRock. 

• Proficient knowledge of IAM technologies, such as user provisioning, access management, authentication. 

• Knowledge of IT security principles, including authentication, authorization, and encryption. 

• Experience in system administration, including Linux/Unix environments. 

• Strong understanding of IAM concepts and protocols (SAML, OAuth, OpenID Connect). 

• Experience with Enterprise Provisioning, Roles based Access Controls, Single-Sign On, external and internal federation and systems integration. 

• Proficient in scripting and automation (e.g., Shell, Python). 

• Familiarity with API integration and development using ForgeRock SDKs. 

• Strong communication skills to collaborate with technical and non-technical stakeholders. 

• Hands on experience on the Identity Management Products specially on ForgeRock. 

• Good experience in ITIL process 

• Strong analytical and problem-solving skills to troubleshoot and resolve access management issues. 

• Ability to work effectively in a fast-paced environment and manage multiple priorities and projects simultaneously 

• Excellent communication and collaboration skills to work with cross-functional teams and stakeholders. 

 

IAM L1 Analyst Responsibilities: 

• Manage and maintain ForgeRock components (OpenAM, OpenIDM, OpenDJ, OpenIG). 

• Monitor system performance and security, applying patches and updates as necessary. 

• Ensure high availability and reliability of the ForgeRock platform. 

• Provide technical support for ForgeRock-related issues, resolving incidents and service requests. 

• Identify, diagnose, and resolve system issues in a timely manner. 

• Collaborate with development teams to integrate ForgeRock with other enterprise systems. 

• Support the development and deployment of custom IAM solutions using ForgeRock APIs and SDKs. 

• Implement and maintain security policies and procedures to protect user identities and access. 

• Ensure compliance with relevant regulations and standards (e.g., GDPR, CCPA). 

• Maintain comprehensive documentation of system configurations, processes, and changes. 

• Generate reports on system performance, incidents, and usage metrics. 

• Identify opportunities to enhance the ForgeRock platform's functionality and performance. 

• Stay updated with the latest ForgeRock technologies and industry best practices. 

Tools Knowledge: ForgeRock, Active Directory, Postman, Putty, WinSCP, Git, ServiceNow, Jira,Python,REST API 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Communication, Cybersecurity Framework, Cybersecurity Governance, Cybersecurity Risk Management, Cybersecurity Strategy, Cyber Security Threat Mitigation, Cyber Threat Intelligence, Digital Forensics, Emotional Regulation, Empathy, Firewall (Network Security), Forensic Investigation, Incident Management, Incident Remediation, Incident Response Plan, Inclusion, Intellectual Curiosity, Log Analysis, Mitigation Measures, Network Forensics, Network Infrastructure, Network Security Platforms {+ 10 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date