Strategic Engineering Delivery Program Manager

Job Summary:

The Strategic Engineering Delivery Program Manager is responsible for supporting the coordination and alignment of strategic initiatives, enhance accountability across the enterprise, manage program efforts, engage with stakeholders, and support leadership in the efficient operation of IT-related business activities, including budget management and risk assessment.

Essential Functions:

• Collaborate with the Enterprise Engineering Solutions (EES) Leadership team to identify and manage strategic EES initiatives, including objectives and KPIs, to ensure alignment with the organization's overall goals
• Support processes to drive accountability across the enterprise, ensuring EES strategic efforts and programs meet their goals and deadlines
• Identify and implement process opportunities across EES functions to support increased operational effectiveness
• Provide support in managing EES programs, coordinating with project managers, teams, and other stakeholders
• Collaborate with various stakeholders, including business units, senior management, and external partners, to gather input, provide updates, and address concerns related to EES projects and programs
• Support the identification and management of Risks, Assumptions, Issues, and Dependencies (RAIDs) for EES projects and programs
• Support the development and maintenance of performance metrics and reports to measure the effectiveness of EES projects and programs, identifying areas for improvement
• Perform any other job duties as requested

Education and Experience:

• Bachelor’s degree in computer science, Business, or related field or equivalent years of relevant experience is required
• Minimum of five (5) years of progressive experience as an IT professional is required
• Minimum of three (3) years of project and/or program management experience is required
• Experience managing Agile application development, system integration, infrastructure, or other technology delivery projects is required
• Familiarity of the healthcare payer industry and knowledge of Medicaid and Medicare is preferred

Competencies, Knowledge, and Skills:

• Problem solving capabilities
• Technical coaching and mentoring skills for Agile understanding
• Project planning skills and abilities
• Must be highly motivated and driven
• Process and/or workflow planning and design skills
• Knowledge of Application Development tools and Enterprise Architecture
• Excellent oral and written communication
• Ability to manage personal time effectively
• Excellent organization and prioritization skills
• Effective stakeholder partnership and engagement skills
• Knowledge of the healthcare and managed care philosophy and culture

Licensure and Certification:

• Project Management Professional (PMP) or equivalent certification/training is preferred
• Six Sigma certifications preferred
• ITIL, MCD, MCSE, CCNE, CISSP, other Infrastructure, Development, or IT Management specific certifications are preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.