Vice President, Technology Management - Cybersecurity

Job Description:

Job Description - Head of Fraud Prevention

Mandate: The Head of Fraud Prevention is responsible for leading and overseeing all elements of the fraud prevention vertical. This role involves developing and implementing comprehensive fraud prevention strategies, establishing robust governance frameworks, designing effective process controls, ensuring quality assurance, and fostering strong relationships with business leads. The Head of Fraud Prevention ensures that the organization remains proactive and resilient against fraud threats, aligning prevention efforts with the overall strategy for fraud risk management.

Key Responsibilities:

Strategic Leadership:

• Develop and implement the overall fraud prevention strategy.
• Align fraud prevention efforts with the organization's broader risk management framework.
• Provide strategic direction and leadership to the fraud prevention team.

Policy Development and Governance:

• Oversee the creation and maintenance of comprehensive fraud prevention policies.
• Establish and enforce a robust governance framework to ensure compliance with industry standards and regulatory requirements.
• Monitor and review policies regularly to address emerging fraud risks.

Design of Process Controls:

• Lead the design and implementation of effective process controls to prevent fraud.
• Collaborate with business units to integrate fraud prevention controls into business processes.
• Ensure controls are continuously improved based on feedback and emerging threats.

Quality Assurance:

• Develop and oversee a quality assurance program for fraud prevention.
• Conduct regular audits and assessments to ensure the effectiveness of fraud prevention measures.
• Identify areas for improvement and implement corrective actions as needed.

Relationship Management:

• Foster strong relationships with business leads to ensure collaboration on fraud prevention efforts.
• Act as the primary point of contact for business units regarding fraud prevention matters.
• Ensure business units are aware of and adhere to fraud prevention policies and controls.

Team Leadership and Development:

• Lead and mentor the fraud prevention team, ensuring they are well-trained and equipped to handle fraud risks.
• Promote a culture of continuous learning and improvement within the team.
• Manage team performance and provide regular feedback and development opportunities.

Overall Strategy for Fraud Risk Management:

• Develop and oversee the overall strategy for managing fraud risk across the organization.
• Monitor and assess the effectiveness of the fraud prevention strategy.
• Adjust the strategy as needed to address emerging fraud risks and trends.

Reporting and Communication:

• Provide regular updates and reports to senior management on fraud prevention activities and outcomes.
• Communicate the importance of fraud prevention across the organization.
• Ensure transparency and accountability in all fraud prevention efforts.

By fulfilling these responsibilities, the Head of Fraud Prevention ensures that the organization remains proactive and resilient against fraud threats, fostering a secure environment that protects customers and assets.

Experience:

Extensive Experience in Fraud Management:

• At least 10-12 years of experience in fraud prevention, detection, and investigation.
• Proven track record of developing and implementing fraud prevention strategies.

Leadership Experience:

• Significant experience in leading and managing teams.
• Demonstrated ability to mentor and develop team members.

Industry Knowledge:

• Experience in relevant industries such as banking, finance, e-commerce, or gaming.
• Strong understanding of industry-specific fraud risks and regulatory requirements.

Technical Expertise:

• Proficiency in using fraud detection tools and technologies.
• Experience with data analysis and interpretation, including familiarity with SQL or other data analysis tools.

Requirements:

Educational Background:

• Bachelor's degree in a related field such as Finance, Business Administration, or Criminal Justice.
• Advanced degrees or certifications are highly desirable.

Strategic Thinking:

• Ability to develop and implement comprehensive fraud prevention strategies.
• Strong analytical skills to assess and mitigate fraud risks.

Communication Skills:

• Excellent verbal and written communication skills.
• Ability to effectively communicate with senior management and other stakeholders.

Problem-Solving Skills:

• Strong problem-solving and decision-making abilities.
• Ability to handle complex and sensitive fraud cases.

Regulatory Knowledge:

• In-depth knowledge of relevant laws, regulations, and industry standards related to fraud prevention.

Collaboration Skills:

• Ability to work collaboratively with various business units and external partners.
• Strong relationship management skills.

Certifications:

Category:

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.