Executive Director, Infrastructure & Information Security

The Executive Director of Infrastructure and Information Security will lead the organization’s IT infrastructure, cybersecurity, and data protection strategies. This role is responsible for ensuring the security, availability, and scalability of IT systems to support business operations. The VP will work closely with cross-functional teams to protect sensitive customer data, maintain compliance with industry standards, and drive digital transformation initiatives within the retail environment.

• Strategic Planning: Lead the design, implementation, and maintenance of scalable IT infrastructure to support business growth. Oversee data center operations, cloud computing, network architecture, and enterprise-wide IT services. Ensure high availability, performance, and disaster recovery readiness of IT systems. Manage vendor relationships and negotiate contracts to optimize cost and efficiency. 
• Develop and execute a comprehensive data center and network strategy that aligns with the organization's long-term goals and industry best practices. Identify potential risks and vulnerabilities and implement proactive measures to safeguard the company's infrastructure and sensitive information. 
• Infrastructure Management: Oversee the design, implementation, and maintenance of the data center and network, including servers, databases, and cloud environments. Ensure the infrastructure is scalable, reliable, and supports the business's operational needs. 
• Information Security: Develop and implement a comprehensive cybersecurity strategy to safeguard customer, financial, and business data. Establish security policies, frameworks, and risk management protocols in compliance with PCI-DSS, GDPR, ISO 27001, NIST, and other regulatory requirements. Monitor for security threats, conduct regular vulnerability assessments, and oversee incident response planning. Ensure secure architecture for cloud, mobile applications, and e-commerce platforms. 
• Implement robust information security policies, procedures, and controls to protect the organization's data and information assets. Stay abreast of emerging threats and industry standards and continuously improve the company's security posture. 
• Team Leadership: Build and manage a high-performing team of IT professionals responsible for infrastructure and information security. Provide guidance, mentorship, and professional development opportunities to team members. Foster a culture of security awareness and ensure compliance with security policies and standards. 
• Compliance and Regulations: Ensure the data center and network comply with relevant regulations, such as GDPR (General Data Protection Regulation), PCI DSS (Payment Card Industry Data Security Standard), and other applicable laws. Conduct internal audits and coordinate external assessments to maintain compliance. 
• Vendor and Third-Party Management: Collaborate with vendors and third-party partners to evaluate, select, and manage technology solutions and services related to infrastructure and information security. Establish strong relationships, negotiate contracts, and monitor vendor performance. 
• Budgeting and Resource Allocation: Develop and manage the budget. Allocate resources effectively, ensuring optimal utilization of funds and alignment with strategic priorities.

Qualifications

• Master's degree in Computer Science, Information Systems, or a related field.
• Extensive experience (typically 15+ years) in IT infrastructure management and information security, with a focus on protecting sensitive data in a retail environment. 
• Strong understanding of infrastructure technologies, including networks, servers, databases, cloud computing, and their integration with retail systems (e.g., POS systems, e-commerce platforms). 
• Know how in information security frameworks, standards, and best practices (e.g., ISO 27001, NIST Cybersecurity Framework). 
• Proven experience in strategic planning, risk management, and budgeting related to infrastructure and information security. 
• Excellent leadership and people management skills, with the ability to inspire and motivate a team. 
• Strong knowledge of data privacy regulations (e.g., GDPR) and their implications for retail businesses. 
• Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels of the organization.
• Strong business acumen and the ability to align technology initiatives with organizational goals and customer expectations.

Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.

Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave.

Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.

*Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.