Cyber Security Analyst

Description

About the Role:

As a SecOps at Atera, you will play a critical role in safeguarding our cloud-based IT infrastructure, products and customers. You will proactively manage security incidents, collaborate closely with various teams, and continuously enhance our security operations and response capabilities.

Key Responsibilities:

• Investigate, analyze, and respond to security incidents escalated by our SIEM/SOC service and other internal sources.
• Serve as the primary focal point with our SIEM/SOC provider, maintaining high service standards, expanding log coverage, enhancing detection capabilities, and optimizing workflows.
• Lead and coordinate incident response activities, ensuring thorough reporting and actionable insights.
• Actively participate in developing and refining Atera’s incident response playbooks, policies, and security procedures.
• Own the handling of hacking and abuse incidents affecting Atera's products and customers, conducting thorough investigations with various tools, proactively blocking abusive accounts, and updating security rules.
• Collaborate cross-functionally with IT, Devops, Customer Support, Legal, and other stakeholders to effectively remediate security incidents and strengthen our overall security posture.

Requirements

Requirements:

• 3+ years of experience in Security Operation Centers (SOC), Incident Response, or similar roles, ideally within cloud-native or SaaS-based environments.
• Proven experience handling cyber security alerts and incidents, analyzing threats, creating reports, playbooks and procedures.
• Proficiency with various operating systems (Windows, Linux, MacOS) and familiarity with diverse IT environments.
• Hands-on experience with IR tools and technologies such as SIEM, log management, threat intelligence, forensics, malware testing etc.
• Solid knowledge of security tools such as malware detection (EDR/XDR), email & web filtering, firewalls, and identity management.
• Solid knowledge of cloud infrastructure security practices (Azure, a must), including understanding cloud architecture, identity management, and security controls.
• Self motivated, with excellent analytical and problem-solving abilities, with the capability to handle multiple tasks simultaneously.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
• Fluent in Hebrew, with strong English communication skills, both written and verbal

Some of our benefits

Atera is highly collaborative and yes, fun! To support you at work (and outside of it too) we offer some fantastic perks: Generous time off to relax and recharge, community volunteering days, an annual budget to support your learning & growth, ample time to learn from your teammates, fun events and overnights, and lots more!

More about Atera

Atera is transforming IT management with Action AI™—an Agentic AI technology that proactively and autonomously manages and optimizes IT environments. Atera’s all-in-one platform consolidates RMM, helpdesk, ticketing, and automation, empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Trusted by over 12K customers in 120+ countries, Atera offers a scalable solution with per-tech pricing and unlimited devices, enabling organizations to drive growth and maximize organizational efficiency.

About Atera